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I commonly use chown -R user:group appdynamics If your user is "jboss" chown -R jboss:jboss appdynamics this gives the app agent user jboss complete ability to navigate the /opt/appdynamics forlder and all sub folders.  If user "jboss" as an example does not have rights to navigate to root owned folders within appdynamics, then the agent would not be able to write to log files that is required by the application. The above could be one of the main causes to permission denied. ... View more

These are excellent steps!  Thanks, The only thing I will add is that to check the Blue notifications icon next the the gear symbol.  Most likely the issue is registered in the Notifications at the Vontroller interface.   example: Severity   Warning Type License (Expired, Limit Reached, Invalid File, Not Found) Time 02/15/18 8:20:01 AM Summary Agent license request denied. Agent type: java-machine-agent; Host: ip-10-4xxxxxxxx55.ixxglobal.local; License Rule: SIO_PreProd; Reason: License limit hit for license_rule ... View more