Discussion Feed
06-30-2018
05:28 AM
I commonly use chown -R user:group appdynamics
If your user is "jboss" chown -R jboss:jboss appdynamics
this gives the app agent user jboss complete ability to navigate the /opt/appdynamics forlder and all sub folders. If user "jboss" as an example does not have rights to navigate to root owned folders within appdynamics, then the agent would not be able to write to log files that is required by the application.
The above could be one of the main causes to permission denied.
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02-15-2018
07:29 AM
These are excellent steps! Thanks,
The only thing I will add is that to check the Blue notifications icon next the the gear symbol. Most likely the issue is registered in the Notifications at the Vontroller interface.
example:
Severity
Warning
Type
License (Expired, Limit Reached, Invalid File, Not Found)
Time
02/15/18 8:20:01 AM
Summary
Agent license request denied. Agent type: java-machine-agent; Host: ip-10-4xxxxxxxx55.ixxglobal.local; License Rule: SIO_PreProd; Reason: License limit hit for license_rule
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02-15-2018
07:16 AM
I've installed Universal Agent on several hosts, and UA itself did NOT consume any licenses. Only the Java, .Net web etc.. that the UA agents deploys is what consumes licenses.
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Latest Activity
- Posted Re: How to troubleshoot agent not reporting to the Controller on Knowledge Base. 06-30-2018 05:28 AM
- Posted Re: How to troubleshoot agent not reporting to the Controller on Knowledge Base. 02-15-2018 07:29 AM
- Posted Re: Universal Agent License Info on Licensing (including Trial). 02-15-2018 07:16 AM
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| Date Registered | 11-15-2016 08:44 AM |
| Date Last Visited | 07-03-2018 05:55 AM |
| Total Messages Posted | 3 |
