cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Not a customer? Start a free trial

Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.

AppDynamics customers and established members should click the sign in button to authenticate.

Bin.Hu
Creator
‎04-17-2020
since ‎04-02-2020

Discussion Feed

Re: saas.appdynamics.com failed to respond

by in Dynamic Languages (Node.JS, Python, PHP, C/C++, Webserver Agent)
‎04-16-2020 01:00 AM
‎04-16-2020 01:00 AM
/tmp/appd/logs/node c45e# grep account *.log agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,845 INFO com.singularity.XMLConfigManager - Default Agent Account Info Resolver found system property [appdynamics.agent.accountName] for account name [earhart2020040113170721] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,845 INFO com.singularity.XMLConfigManager - Default Agent Account Info Resolver found system property [appdynamics.agent.accountAccessKey] for account access key [****] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,861 INFO com.singularity.XMLConfigManager - XML Agent Account Info Resolver did not find account name. Using default account name [customer1] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,861 WARN com.singularity.XMLConfigManager - XML Agent Account Info Resolver did not find account access key. do u feel strange about above log?   first line, it report account name  earhart,   third line, it report account name customer1. there is only one config to set account name,  is there a bug? ... View more

Re: saas.appdynamics.com failed to respond

by in Dynamic Languages (Node.JS, Python, PHP, C/C++, Webserver Agent)
‎04-02-2020 08:17 PM
‎04-02-2020 08:17 PM
1. My config copy from GETTING_STARTED_PYTHON, after double check the account and pass is correct. 2. No, My server don't need proxy to access internet. @Philip.Rogers  3. My app run in python3.8 in docker, is that root cause, the doc say it  just support 3.7?   My config seems like it     [agent] app = fake tier =fake node = nodefake [controller] host =fake.saas.appdynamics.com port = 443 ssl = (on) account =fake accesskey =fake     From the log, it seems the XML config has an issue, but I don't know where to config      /tmp/appd/logs/node c45e# grep account *.log agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,845 INFO com.singularity.XMLConfigManager - Default Agent Account Info Resolver found system property [appdynamics.agent.accountName] for account name [earhart2020040113170721] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,845 INFO com.singularity.XMLConfigManager - Default Agent Account Info Resolver found system property [appdynamics.agent.accountAccessKey] for account access key [****] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,861 INFO com.singularity.XMLConfigManager - XML Agent Account Info Resolver did not find account name. Using default account name [customer1] agent.2020_04_03__04_14_27.log:[AD Thread Pool-ProxyControlReq0] 03 Apr 2020 04:14:27,861 WARN com.singularity.XMLConfigManager - XML Agent Account Info Resolver did not find account access key.       root@xxxx:/tmp/appd/logs/node c45e# lsof agent.2020_04_03__04_14_27.log COMMAND PID USER FD TYPE DEVICE SIZE/OFF NODE NAME java 4622 root 63u REG 0,45 165373 411888 agent.2020_04_03__04_14_27.log root@xxxx:/tmp/appd/logs/node c45e# ps -ef|grep 4622 root 4622 4621 2 04:12 pts/5 00:00:20 /usr/local/lib/python3.8/site-packages/appdynamics_proxysupport/bin/java -server -Xmx300m -Xms50m -classpath /usr/local/lib/python3.8/site-packages/appdynamics_bindeps/proxy/conf/logging:/usr/local/lib/python3.8/site-packages/appdynamics_bindeps/proxy/lib/*:/usr/local/lib/python3.8/site-packages/appdynamics_bindeps/proxy/lib/tp/*:/usr/local/lib/python3.8/site-packages/appdynamics_bindeps/proxy/* -Djava.library.path=/usr/local/lib/python3.8/site-packages/appdynamics_bindeps/proxy/lib/tp -Dappdynamics.agent.logs.dir=/tmp/appd/logs -Dcomm=/tmp/appd/run/comm -DagentType=PYTHON_APP_AGENT -Dappdynamics.agent.runtime.dir=/tmp/appd/run -Dlog4j.ignoreTCL=true -XX:MaxPermSize=120m -XX:-UseGCOverheadLimit com.appdynamics.ee.agent.proxy.bootstrap.ProxyControlEntryPoint     ... View more

Re: Exception: customername.saas.appdynamics.com:4...

by in Controller (SaaS, On Premises)
‎04-02-2020 08:08 PM
‎04-02-2020 08:08 PM
do you have a solution? I have a same issue  ... View more

saas.appdynamics.com failed to respond

by in Dynamic Languages (Node.JS, Python, PHP, C/C++, Webserver Agent)
‎04-02-2020 04:00 AM
‎04-02-2020 04:00 AM
Hi,   I use pyagent to run....and I get the following error.     10:50:33,311 WARN [AD Thread Pool-Global1] AgentErrorProcessor - 3 instance(s) remaining before error log is silenced 10:50:33,311 ERROR [AD Thread Pool-Global1] ConfigurationChannel - Exception: earhart2020040113170721.saas.appdynamics.com:443 failed to respond org.apache.http.NoHttpResponseException: earhart2020040113170721.saas.appdynamics.com:443 failed to respond at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:141) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.conn.DefaultHttpResponseParser.parseHead(DefaultHttpResponseParser.java:56) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.io.AbstractMessageParser.parse(AbstractMessageParser.java:259) ~[httpcore-4.4.9.jar:4.4.9] at org.apache.http.impl.DefaultBHttpClientConnection.receiveResponseHeader(DefaultBHttpClientConnection.java:163) ~[httpcore-4.4.9.jar:4.4.9] at org.apache.http.impl.conn.CPoolProxy.receiveResponseHeader(CPoolProxy.java:165) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.protocol.HttpRequestExecutor.doReceiveResponse(HttpRequestExecutor.java:273) ~[httpcore-4.4.9.jar:4.4.9] at org.apache.http.protocol.HttpRequestExecutor.execute(HttpRequestExecutor.java:125) ~[httpcore-4.4.9.jar:4.4.9] at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:272) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185) ~[httpclient-4.5.4.jar:4.5.4] at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72) ~[httpclient-4.5.4.jar:4.5.4] at com.singularity.ee.util.httpclient.SimpleHttpClientWrapper.executeHttpOperation(SimpleHttpClientWrapper.java:289) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.httpclient.SimpleHttpClientWrapper.executeHttpOperation(SimpleHttpClientWrapper.java:204) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.rest.RESTRequest.sendRequestTracked(RESTRequest.java:384) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.rest.RESTRequest.sendRequest(RESTRequest.java:337) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.rest.controller.request.AControllerRequest.sendRequest(AControllerRequest.java:130) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.rest.controller.request.ABinaryControllerRequest.sendRequest(ABinaryControllerRequest.java:36) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.registerApplicationServer(ConfigurationChannel.java:1480) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.access$100(ConfigurationChannel.java:122) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel$UnregisteredConfigurationState.nextTransition(ConfigurationChannel.java:742) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.agent.appagent.kernel.config.xml.ConfigurationChannel.refreshConfiguration(ConfigurationChannel.java:521) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.agent.appagent.kernel.config.xml.XMLConfigManager$AgentConfigurationRefreshTask.run(XMLConfigManager.java:649) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.AgentScheduledExecutorServiceImpl$SafeRunnable.run(AgentScheduledExecutorServiceImpl.java:122) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) ~[?:1.8.0_212] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask$Sync.innerRunAndReset(ADFutureTask.java:335) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADFutureTask.runAndReset(ADFutureTask.java:152) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.access$101(ADScheduledThreadPoolExecutor.java:119) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.runPeriodic(ADScheduledThreadPoolExecutor.java:206) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADScheduledThreadPoolExecutor$ADScheduledFutureTask.run(ADScheduledThreadPoolExecutor.java:236) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.runTask(ADThreadPoolExecutor.java:694) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at com.singularity.ee.util.javaspecific.scheduler.ADThreadPoolExecutor$Worker.run(ADThreadPoolExecutor.java:726) ~[proxy.jar:Proxy v${python-agent-version} GA SHA-1: DEV-BUILD Date ${TODAY}] at java.lang.Thread.run(Thread.java:748) [?:1.8.0_212]    but i can access appdynamics   telnet earhart2020040113170721.saas.appdynamics.com 443 Trying 34.208.167.103... Connected to pdx-p-con-1501.saas.appdynamics.com. Escape character is '^]'   ... View more
Latest Activity
Community Stats
Date Registered ‎04-02-2020 03:54 AM
Date Last Visited ‎04-17-2020 12:12 AM
Total Messages Posted 4

Thank you! Your submission has been received!

Oops! Something went wrong while submitting the form

By clicking subscribe, I have read and understood the Privacy Policy and Terms of Use.
Platform
Solutions
Learn

Company
Support