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Hi Rafael,   There's no connectivity issue on our side. I'm able to browse and download resources on the downloads site without issue.   I'm not clear on how this helps with the first time installation of the PHP agent, though, as it expects a file containing a series of variable assignments. I've been unable to find any documentation explaining the contents of this file, nor does the install script explain them, so I'm unable to proceed.   Side note for the moderators: I'm confused as to why AppDynamics themselves aren't interested in the customer onboarding experience, down to preventing new customers from reaching out to AD directly via tickets and even marking posts to these forums as spam.   Cheers, Luke ... View more

AppDynamics, this is not at all a good first impression from a product we're evaluating for potential procurement. You're a market leader, yet you're evidently fairly careless with your PHP support and don't value feedback from potential customers raised during the pre-sales process.   Steps to reproduce: Launch SaaS AppDynamics controller instance. From the top bar, select Applications. Under the No Applications heading, Select Create an Application. In the Create Application modal, leave the Create an Application using the Getting Started Wizard checked and click OK. On the resulting page beneath the Applications heading, select PHP. Under Choose your Operating System, choose All Other Linux OS, 64-bit. Under Set Application and Tier, set names and click Continue. Click Click Here to Download. The resulting agent tarball won't download -- see attached. Please advise on how to proceed.   Looks as though you're in violation of the browser's CORS policy from the console: Cross-Origin Request Blocked: The Same Origin Policy disallows reading the remote resource at https://download.appdynamics.com/selfservice/agentdownload/?type=php-rpm&account-access-key=XXX&controller-host=XXX.saas.appdynamics.com&controller-port=443&controller-ssl-enabled=true&account=XXX&timestamp=1530634590951&agent-version=4.4.3.4&bit=64&signature=XXX&application-name=XXX&tier-name=XXXnode-name=. (Reason: CORS header 'Access-Control-Allow-Origin' missing). ... View more