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Prasanna, we retired on prem self-service trials before July. I recommend you start a SaaS trial instead. ... View more

Chandu, our records show that you started a SaaS trial and a welcome email was sent with information about how to login on Nov-20. A SaaS trial doesn't require that you install Enterprise Console or Controller on your machine, and that's why you weren't provided with a license file. All you need to do is navigate to your SaaS tenant (you should have that in your email) and follow instructions there. ... View more

Some Controller local accounts are not set up with an email address, or have an invalid email address. If you are not receiving an email notification with instructions to reset your password, it's quite possible your local account has a bad email address associated with it.   Your best bet is to contact the person/people in your company who have controller account owner privileges, and ask that they either reset your password for you, or edit the email address associated with your Controller local user account so that you can receive the password reset email notification.   Unfortunately, due to privacy concerns, we can't share the names/emails of account owners for your company with you. ... View more

Lite licenses only cover 1 unit of APM. If you're downgrading from the free trial, which covers 5 units, then you should expect to see these errors. You can find more information about Lite here. ... View more