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Thanks for the reply! Can I suggest you add this to the getting started wizard as a tip? It might save you some extra questions in the forums 🙂 I'll try it and get back to you. @Rajesh.Putta wrote: Hi   Please pass application, tier and node name as it looks like they were not configured. Please pass them in controller-info.xml file located under <agent-install-dir>/conf folder Log Snippet for reference [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using application name [null] [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using tier name [null] [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using node name [null] l Please refer https://docs.appdynamics.com/display/PRO43/Install+the+Java+Agent https://docs.appdynamics.com/display/PRO43/Java+Agent+Configuration+Properties   Thanks Rajesh   @Rajesh.Putta wrote: Hi   Please pass application, tier and node name as it looks like they were not configured. Please pass them in controller-info.xml file located under <agent-install-dir>/conf folder Log Snippet for reference [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using application name [null] [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using tier name [null] [Thread-0] Tue Jun 20 15:01:43 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using node name [null] l Please refer https://docs.appdynamics.com/display/PRO43/Install+the+Java+Agent https://docs.appdynamics.com/display/PRO43/Java+Agent+Configuration+Properties   Thanks Rajesh     ... View more

Instructions followed, you'll be glad to hear.   1) the agent is reporting to the controller - the getting started stays at "Waiting for connection", and doesn't go any further. 2) CATALINA_OPTS="$CATALINA_OPTS -javaagent:/home/ubuntu/appagent/javaagent.jar" 3) Tomcat version is 8.0.32-1ubuntu1.4 4) there is no logs directory, so no logs to send - the only thing I can send is the catalina.out containing the app agent information, which I included in the original, but here it is again (there is nothing else in the logs associated):   Full Agent Registration Info Resolver using selfService [true] Full Agent Registration Info Resolver using selfService [true] Full Agent Registration Info Resolver using application name [null] Full Agent Registration Info Resolver using tier name [unknown] Full Agent Registration Info Resolver using node name [null] Install Directory resolved to[/home/ubuntu/appagent] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[DEBUG]: AgentInstallManager - Full Agent Registration Info Resolver is running [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using selfService [true] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using selfService [true] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using application name [null] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using tier name [null] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Full Agent Registration Info Resolver using node name [null] log4j:WARN No appenders could be found for logger (com.singularity.SelfServiceNameResolver). log4j:WARN Please initialize the log4j system properly. [Thread-0] Thu Jun 22 11:00:57 UTC 2017[DEBUG]: AgentInstallManager - Full Agent Registration Info Resolver finished running [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Agent runtime directory set to [/home/ubuntu/appagent/ver4.3.1.0] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: AgentInstallManager - Agent node directory set to [qa-003] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Using Java Agent Version [Server Agent v4.3.1.0 GA #15057 r867530f5c748a55ce75851534ad0942226c06d8b 45-4.3.1.next-analytics] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Running IBM Java Agent [No] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Java Agent Directory [/home/ubuntu/appagent/ver4.3.1.0] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Java Agent AppAgent directory [/home/ubuntu/appagent/ver4.3.1.0] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - #################################################################################### [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Java Agent Directory [/home/ubuntu/appagent/ver4.3.1.0] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Java Agent AppAgent directory [/home/ubuntu/appagent/ver4.3.1.0] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - Using Java Agent Version [Server Agent v4.3.1.0 GA #15057 r867530f5c748a55ce75851534ad0942226c06d8b 45-4.3.1.next-analytics] [Thread-0] Thu Jun 22 11:00:57 UTC 2017[INFO]: JavaAgent - All agent classes have been pre-loaded [Thread-0] Thu Jun 22 11:00:57 UTC 2017[DEBUG]: JavaAgent - Using Java Version [JAVA_18] for AppDynamics Java Agent Running obfuscated agent Started AppDynamics Java Agent Successfully. [Thread-0] Thu Jun 22 11:01:01 UTC 2017[INFO]: JavaAgent - Started AppDynamics Java Agent Successfully. ... View more