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Not able to login my admin account

karthik.R
Wanderer

Not able to login my admin account

hi,

 

I'm not able to login to my controller. I'm getting a login failed error. 

 

Url:https://[Redacted]202010230143037.saas.appdynamics.com/ 

User: [Redacted]

 

^ Edited by @Ryan.Paredez Please do not share your Controller URL or email address on community posts for security and privacy reasons.

 

 

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Not able to login my admin account
2 REPLIES 2
Ryan.Paredez
Community Manager

Hi @karthik.R,

 

Thanks for letting us know. We are investigating. I will respond back here when we know more information.


Thanks,
Ryan, AppDynamics Community Manager



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Ryan.Paredez
Community Manager

Hi @karthik.R,

 

I've heard back. It looks like after first setting up AppD login was switched to SAML, then it was switched back to internal authentification.

 

We've switched it back to SAML. Can you please confirm if you are able to log in without any errors?

Can you also confirm if you or someone else switched the login method?

 

 


Thanks,
Ryan, AppDynamics Community Manager



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