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Not able to Loging - User Local Login

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Not able to Loging - User Local Login

Team

 

I have created a Trial Version and Here are the details

 

   https://icecream201901111607369.saas.appdynamics.com/controller/#/location=ACCOUNT_ADMIN_USERS&timeR...


  [personal information redacted to protect privacy]

 

  I am selecting  Use Local Login and I am giving the Username Password provided in the enabled SAML signature and it is giving - "Login Failed" .

 

Please guide me what  needs to be done

 

Thanks

Thomas

Not able to Loging - User Local Login
1 REPLY 1
Employee Alumni (Retired)

Re: Not able to Loging - User Local Login

Hi @test.test

 

Thank you for posting your question on the AppDynamics Community.

 

A SAML authentication failure occurs mainly due to one or several of the following reasons:

 

  • The credential you pass in the SAML Assertion is incorrect
  • Invalid SAML Assertion
  • SAML Assertion has expired
  • The account trying to access Controller is not associated with the subscription in AppDynamics system

Please make sure that the email address you are using is the right one and let us know if you are able to access the Controller.

 

Feel free to update the thread if you still having the issue.


Thanks,
Radhika P




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