Error in installing controller

[Anonymous]

Getting below error while installing controller 

Task failed: Starting AppDynamics Controller on host: 10.20.14.154 with message: Got a failed URI [<a href="<a href="http://localhost:8090/controller/rest/serverstatus" target="_blank">http://localhost:8090/controller/rest/serverstatus</a>" target="_blank"><a href="http://localhost:8090/controller/rest/serverstatus" target="_blank">http://localhost:8090/controller/rest/serverstatus</a></a>] response with code [500], message [].

Unable to telnet 10.20.14.154 8090, getting error :-

[Anonymous]

Hi rahul.kapoort

what version are you trying to install ?

can you attach more of the enterprise console logfile please so we can see what happens before this error occurs ?

Thanks

Philipp 

[Anonymous]

Hi Team,

I tried with these two versions  - platform-setup-x64-linux-4.4.3.9459 and platform-setup-x64-linux-4.4.0.6337.

Able to launch enterprise console successfully, however, unable to install controller after that.

WARN  [2018-08-17 09:59:17,690] com.appdynamics.orcha.modules.modules.UriExec: Connection to [http://localhost:8090/controller/rest/serverstatus] failed due to [Connection refused (Connection refused)].

Please find output of telnet command -8090 :

root@rahul-104793:/usr/local/appdynamics/platform/platform-admin/logs# telnet localhost 8090

Trying 127.0.0.1...

telnet: Unable to connect to remote host: Connection refused

root@rahul-104793:/usr/local/appdynamics/platform/platform-admin/logs# telnet 10.20.14.154 8090

Trying 10.20.14.154...

telnet: Unable to connect to remote host: Connection refused

[Rajnikant.Bansal]

Hi Rahul

i am facing the same issue.

do you have the solution of the below?

Regards

Rajnikant Bansal

[Erick.Fernandez]

Hello,

Someone could solve it, I have the same problem, thank you.

Regards,

Erick