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08-06-2018 12:38 PM
Hi, I'm new to appDynamics. I'm trying to configure a WebSphere agent. Its a new websphere 8.5.5.13 installation with just a test application installed.
I followed all the instructions and I saw with the ps -ef that the javaagent.jar is being launched.
https://docs.appdynamics.com/display/PRO45/Install+the+Java+Agent
https://docs.appdynamics.com/display/PRO45/IBM+WebSphere+and+InfoSphere+Startup+Settings
But I got this error.
[Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - Logging set up for log4j2 [Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - #################################################################################### [Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - Java Agent Directory [/usr/local/appdynamics/appagent/ver4.5.0.23604] [Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - Java Agent AppAgent directory [/usr/local/appdynamics/appagent/ver4.5.0.23604] [Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - Using Java Agent Version [Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] [Thread-3] 06 Aug 2018 13:52:52,732 INFO JavaAgent - All agent classes have been pre-loaded [Thread-3] 06 Aug 2018 13:52:52,738 INFO AgentKernel - Starting Java Agent at Mon Aug 06 13:52:52 CDT 2018 ... [Thread-3] 06 Aug 2018 13:52:52,738 INFO AgentKernel - Time zone: Central Standard Time [Thread-3] 06 Aug 2018 13:52:52,763 INFO XMLConfigManager - Orchestration is disabled - disabling virtualization resolvers by default. [Thread-3] 06 Aug 2018 13:52:52,780 INFO XMLConfigManager - Default Host Identifier Resolver using host name for unique host identifier [test_was] [Thread-3] 06 Aug 2018 13:52:52,781 INFO XMLConfigManager - Default IP Address Resolver found IP addresses [[10.56.219.172, 10.57.19.172]] [Thread-3] 06 Aug 2018 13:52:52,785 INFO XMLConfigManager - Full Agent Registration Info Resolver using selfService [false] [Thread-3] 06 Aug 2018 13:52:52,789 INFO XMLConfigManager - Full Agent Registration Info Resolver using selfService [false] [Thread-3] 06 Aug 2018 13:52:52,789 INFO XMLConfigManager - Full Agent Registration Info Resolver using application name [Plants App] [Thread-3] 06 Aug 2018 13:52:52,789 INFO XMLConfigManager - Full Agent Registration Info Resolver using tier name [Plants Frontend] [Thread-3] 06 Aug 2018 13:52:52,789 INFO XMLConfigManager - Full Agent Registration Info Resolver using node name [was_nodes] [Thread-3] 06 Aug 2018 13:52:52,793 INFO XMLConfigManager - XML Controller Info Resolver found controller host [controller_server] [Thread-3] 06 Aug 2018 13:52:52,793 INFO XMLConfigManager - XML Controller Info Resolver found controller port [8090] [Thread-3] 06 Aug 2018 13:52:52,798 WARN XMLConfigManager - XML Controller Info Resolver found invalid controller host information [] in controller-info.xml; Please specify a valid value if it is not already set in system properties. [Thread-3] 06 Aug 2018 13:52:52,798 WARN XMLConfigManager - XML Controller Info Resolver found invalid controller port information [] in controller-info.xml; Please specify a valid value if it is not already set in system properties. [Thread-3] 06 Aug 2018 13:52:52,813 INFO XMLConfigManager - XML Agent Account Info Resolver did not find account name. Using default account name [customer1] [Thread-3] 06 Aug 2018 13:52:52,813 WARN XMLConfigManager - XML Agent Account Info Resolver did not find account access key. [Thread-3] 06 Aug 2018 13:52:52,826 ERROR JavaAgent - Could Not Start Java Agent, Disabling !!!!! com.singularity.ee.agent.appagent.kernel.spi.c: Could not initialize configuration at com.singularity.ee.agent.appagent.kernel.m.start(m.java:115) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:553) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:329) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) ~[?:1.8.0] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) ~[?:1.8.0] at java.lang.reflect.Method.invoke(Method.java:508) ~[?:1.8.0] at com.singularity.ee.agent.appagent.AgentEntryPoint$1.run(AgentEntryPoint.java:655) ~[?:Server IBM Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] Caused by: com.singularity.ee.agent.configuration.a: Could not resolve agent-controller basic configuration at com.singularity.ee.agent.appagent.kernel.config.xml.d.a(d.java:204) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] at com.singularity.ee.agent.appagent.kernel.config.xml.d.<init>(d.java:170) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] at com.singularity.ee.agent.appagent.kernel.m.start(m.java:112) ~[appagent.jar:Server Agent #4.5.0.23604 v4.5.0 GA compatible with 4.4.1.0 r88b53d319a45abc58963be9d2d0824499a2c23dd release/4.5.0-release] ... 7 more
I saw on the log "Could not resolve agent-controller basic configuration". But I followed all the steps, I'm not sure what it means.
Solved! Go to Solution.
08-17-2018 02:39 AM
Hi Daniel.Blanco
you still have to specify the account access key:
[Thread-3] 06 Aug 2018 13:52:52,813 WARN XMLConfigManager - XML Agent Account Info Resolver did not find account access key.
Thanks
Philipp
08-17-2018 05:32 AM
Thanks, I put the access key and started working.
Shouldn't that be an error instead of a warining?
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