Infrastructure (Server, Network, Database)

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Unable to start "event service".


Unable to start "event service".

Log in to the "enterprise console"
Select "platform 45".
Select "event service".
Select "start event service".
"event service" is displayed. Select "submit".
"error" is displayed.
Select "jobs". Select the corresponding "job" from the job list. Select "view detail".
The following error is displayed:

“Task failed: Facts collection on host: capdy102p-mg.lovepet.local as user: appdyn with message: Error occurred while executing the task [facts]. Com.jcraft.jsch.JSchException: invalid privatekey: [xxxxx”


Server configuration:
sv1 .. contoller
sv2 .. event service
sv3 .. enterprise console
sv4 .. db agent


all servers on premise.


Unable to start "event service".