Null value for Hardware Resource metrics.

[Khadija.Guranni]

Hi,  I have configured Application on SAAS platform, the application agent is successfully installed  and sending business  transaction data. But  under Application Infrastructure Performance - > Tier -> Hardware Resource,  for all the metrics the value is null (no data to display message). Please help is any change to be done to capture the host metrics data.

[Xiangning.Mao]

Hi Khadija,

Thanks for posting question to our community!

Firstly, You should install and configure a machine agent to get hardware resource metrics of your host as well.
Please check this document for installing, starting and configuring your machine agent.

URL: https://docs.appdynamics.com/appd/22.x/22.9/en/infrastructure-visibility/machine-agent/install-the-m...

Then you should confirm that you have a Server Visibility license and make sure the server visibility is enabled on your machine agent.

URL: https://docs.appdynamics.com/appd/4.5.x/en/infrastructure-visibility/server-visibility

After you finishing steps above, you can get hardware resource metrics of your host via metric browser.

Hope this answer helps!

Best regards,
Mao