Controller (SaaS, On Premises)

i want monitor my linux using controller please let me know the steps

Resolved! Policy Violation Events retention

Hi, I have a requirement for management to view past 1 year events for Business Transaction Response Time & Business Transaction Error. I have built a custom dashboard for this. I have modified the default incidents.retention.period to 35 days. But I...

Issues deploying Events Service node (Linux on-prem install)

I'm trying to deploy an Events Service node on a Linux machine to move that functionality off the controller. I have gotten passwordless SSH connectivity configured and am up to step 5 on https://docs.appdynamics.com/display/PRO43/Install+the+Events...

AppD Slow database calls data retrival issue

Dear Team, We have observed that the slow database calls data in AppD for specific time range remains for a day or two and then it disappears. But we are able to see the Business transactions data during the same period. Do we have a setting in ret...

Resolved! how do i extract all users configured on controller

i saw the post from 2014 [https://community.appdynamics.com/t5/Archive/Extract-list-of-controller-user/m-p/12815] that configuratino is not exposing users through rest API controller/rest/configuration just wondering is anything got changed? ...

Pulling metric data out

Hello, I have a application on top of an EC2 instance monitoring with appdynamics, can I pull the metrics Memory used, CPU utilization, I/O and Heap from it and store in any external file?If yes can you help me how can I do that. Thank you in ad...

Urgent Case

Resolved! REST API 500 Error

When I tried to access the REST API (curl/browser), I got an 500 internal service error (with Exception Id:b0f9087c-6551-4f1e-bfe0-93a3353cd59d). The controller UI is working fine. The server log is attached. [Post edited by @Ryan.Paredez to remove a...

'User Data' under Data Collector

Hello, Could someone please explain what is 'User Data' thay we see under 'Data Collector' and from where it gets captured? We have default 'Http Data collector' enabled & we also could see this user data under Data Collector. When snapshots dri...

Resolved! credentials for using the controller API

I am looking into using the controller API to get the reporting data out of my app. Following this link, using the command curl --user user1@customer1:secret http://demo.appdynamics.com/controller/rest/applications?output=JSON what is user1, custo...

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