Controller (SaaS, On Premises)

Resolved! Daily License Report

Hello Experts ,Is there any option in AppDynamics (SaaS)where i can configure to get the daily / Weekly/Monthly license usage report by email .Thanks

Resolved! Events service shows critical after fresh installation

I have installed events service in same EC, controller and EUM node for demo purpose but after event service installation the service shows as critical in and then stopped. Please advise what could the reason due for this. I have installed the platfo...

Stats on the API Usage

I'm trying to understand the API usage - Internal and Public, basic auth vs token based - in our controllers so they are appropriately sized and there is no performance bottle necks, how do I get these stats?I want to filter out the Internal API vol...

Unable to create application

Hi!I am trying to evaluate AppDynamics for monitoring IIS-sites but I get the error "unable to create application" when I try to create an application./ FKE

Events Service Migration Problem (from 4.5.x to 23.x)

Hello sir/madam,I tried to migrate data from Events services 4.5.x to 23.x and I followed steps mentioned in https://docs.appdynamics.com/appd/onprem/23.2/en/events-service-deployment/data-migration-from-events-service-4-5-x-to-23-x/migrate-events-se...

HTTP Status Code 403", "dropped_items": 35}

Hi,I am trying to configure OpenTelemetry (OTEL) to send metrics and our custom metrics to our SAAS controller, but I get a lot of "Forbidden" errors :Exporting failed. The error is not retryable. Dropping data. {"kind": "exporter", "data_type": "met...

Sync with ThousandEyes failed. Please try again.

When i click on Sync with ThousandEyes button in User Experience i got the error messageSync with ThousandEyes failed.Please try again by inspecting the page, i found a 500 HTTP error to "https://cisco-thousandeyes.saas.appdynamics.com/controller/res...

Transaction Snapshots filtering

Hi all,I was trying to get details on some detected backends, for example what was the call type (async, RMI, etc.) and the class:method used for the exit call, typically detailed into transaction snapshots.Although in the application dashboard these...

cannot install the controller

Task failed: Store encrypted MySQL credentials on disk on host: ESS-LT-68Q9FS3 as user: appd-team-9 with message: Command failed with exit code 1 and stdout Checking if db credential is valid... Mysql returned with error code [127]: /home/appd-team-9...

SAP Agent populating BTs in Controller without rules set up

In a customer environment, we disabled all the rules from ABAP agent. As you can see in the image below We then stopped the ABAP agent going into status, stop all. And wait 15min to start it again.After restarted and all rules disabled, we're still ...

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