Controller (SaaS, On Premises)

AppDynamics Integration with ServiceNow Event Management

How do I integrate AppDynamics with ServiceNow without using any plugin. Can I integrate AppDynamics with ServiceNow using custom rest API and how?

Resolved! How can I create health rules, policies, alerts and notifications?

Hi, I am new to AppDynamics and need help in creating health rules, policies, alerts, and notifications. Please let me know if any documents or PDFs which can help me to do this. thanks

Health Rule violations not triggering

Went through the Knowledge Base looking for anything that I might have missed concerning Health Rule violations and policies. My goal is to have the ability to send an email notification if HTTP errors occur. I can generate http errors using my devi...

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Retrieve all metrics in an application via API - specifically custom metrics

Hi All, is there a way to query the API just to return custom metrics that have been setup in an application/tier/node?Use Case: We would like to know how many custom metrics have been created per Application and understand if this metric is actually...

Can the frequency tag be configurable in rest-api while pulling data from AppDynamics.

I am using time-range-type=BETWEEN_TIMES in the rest-api and pulling data of 15 days time period. i.e.,(from 14th june 2022 to 29th June 2022). The response I am always getting with frequency SIXTY_MIN. Can this be Configurable? Or it's decided by t...

Resolved! How can I extract a list of users

How can I extract a list of users?

Resolved! What's the process of exporting BT Detection rules from one app to another?

All, I am attempting to export BT Detection rules from one application to another, and the Config Exporter tool indicates that it was completed successfully, but the rules never arrive in the destination application's BT Detection Rules list. Can so...

Server restart

Dears, Is it possible to track who / how my application server was restarted, from the controller? Thanks, Rathna SR.

Login issue

Hi, I am unable to log in to the SAAS platform using the trial account which I created today. below are the details I received the welcome details. Account Name: [Redacted] Username: [Redacted] I think there is some option like local login if we cli...

Resolved! I'm not able to access AppDynamics controller in Free Trial

Hello, I've started the Free Trial period but I'm not able to access the Controller (the SaaS portal). I try to input the Account, the Username and the password and it says Login Failed. Moreover, the error that I'm getting according to the Network t...

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