Controller (SaaS, On Premises)

Not able to export RCA in PDF

Hi Team,We are facing issue i.e. not able to export RCA report in PDF format, after clicking on Export option it is again redirecting on Home page. Please help.

We are using an on-premise controller and an app agent through Tomcat.Our metrics collection stops after a while. We see a message in the agent log file that roughly lines up with when metrics collection stops.I have searched for this message, but c...

Resolved! Alerts setup for transaction volume greater or lesser

Hi Team, I need to set up an alert for node-level transaction volume. Please suggest a good method. Thanks Revised for grammar and clarityClaudia Landivar, Community Manager & Editor

K8s Cluster Agent No pods to register

Hi all, I have My K8s version 1.23.5 , / cluster-agent:21.2.0 Im getting this error.INFO]: 2022-09-27 17:36:53 - podmonitoring.go:92 - No pods to register[INFO]: 2022-09-27 17:36:53 - containermonitoringmodule.go:455 - Either there are no container...

Suppressing HTTP Error codes for specific URL

Hi Team,Is it possible to suppress HTTP ERROR code eg (404) for specific URL instead of suppressing all 404 Error code of the Application?

Java Agent Auto Instrumentation is not working

Hello all, I'm trying to utilize Cluster Agent Auto Instrumentations for java application in k8s cluster. the agent seems to be copied and started on app pods but doesn't report any metrics - I've checked agent's logs folders and there is no folder n...

Are there user management logs I can use to determine duplicated users, sign-up process status, last login-in date and activity?

Hi team, I'm using a SAAS controller. I have so many duplicates users on my account management module, And I would find a way to detect the last status of them and to detect their activity logs. I want to delete the duplicate users from my account ma...

How to Change Alert Sent Timing For SaaS Controller From UTC TO Local TimeZone

Hi All, We are facing an issue while the alert sent for any health rule violation to the customer is in UTC timezone. So please let us know if there is any way that we can change the timezone from UTC to Local TimeZone so that the customer can receiv...

Resolved! Can't find the clientId / token endpoint snippet

Hi I just started a free trial to evalulate the product for monitoring our k8s cluster, however I can't find the "snippet" mentioned here anywhere in my dashboard.https://docs.appdynamics.com/appd-cloud/kubernetes-and-app-service-monitoring/install-k...

Resolved! Health rule Timeframe

Hi,When creating a health rule, use data from last ----- mins (1 to 120 mins), Is this the rolling time window ? Like every time it calculates the last X minutes ? Is there any way to choose the static timeframe ? Means, Choose the first 5 mins of da...

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Forum Posts

Not able to export RCA in PDF

Async Segment Limit

Resolved! Alerts setup for transaction volume greater or lesser

K8s Cluster Agent No pods to register

Suppressing HTTP Error codes for specific URL

Java Agent Auto Instrumentation is not working

Are there user management logs I can use to determine duplicated users, sign-up process status, last login-in date and activity?

How to Change Alert Sent Timing For SaaS Controller From UTC TO Local TimeZone

Resolved! Can't find the clientId / token endpoint snippet

Resolved! Health rule Timeframe

Does metrics collections stops from Database serve...

TLS EOS

Events service shows critical after fresh installa...

Daily License Report

Not able to access Rest API using on-premises cont...