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Controller (SaaS, On Premises)

Events Service not starting after upgrade from 4.3.0 to 4.3.8

Udit.Jain
Producer

Events Service not starting after upgrade from 4.3.0 to 4.3.8

We have a single node test AppDynamics On prem instance which is currently running on version 4.3.0.

Currently Platform admin & EUM server are not used.

We intend to upgrade it to 4.5.11 & following is the sequence we have planned:

 

1) Upgrade Events Service from 4.3.0 to 4.3.8
2) Upgrade Controller to 4.3.0 to 4.3.8
3) Install EC – 4.4.3 - Fresh Installation
4) Upgrade ES through EC from 4.3.0/4.3.8 to 4.4.3
5) Upgrade Controller through EC from 4.3.8 to 4.4.3
6) Upgrade EC from 4.4.3 to 4.5.x
7) Upgrade ES through EC from 4.4.3 to 4.5.11
Upgrade Controller through EC 4.4.3 to 4.5.11

 

Can someone help with my following queries:

 

1) Is it mandatory to upgrade Events service from 4.3.0 to 4.3.8 or can I upgrade it directly thorugh EC when I install it at step 3?

2) Will ES be compatible with Controller 4.3.8 after Step 2?

 

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Events Service not starting after upgrade from 4.3.0 to 4.3.8
1 REPLY 1
Udit.Jain
Producer

Events Service not starting after upgrade from 4.3.0 to 4.3.8

The embedded events service is not starting post manual upgrade from version 4.3.0 to 4.3.8.

Kindly help with possible solutions.

 

The following link was followed in order to upgrade the ES manually?

 

https://docs.appdynamics.com/display/PRO45/Upgrade+the+Events+Service+Manually 

 

^ Edited by @Ryan.Paredez two posts were merged as they are directly related.