Controller (SaaS, On Premise)

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Unable to connect DB agent with on premise controller

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Adventurer

Hi Team,

We have installed on premise controller and DB agent for DB monitoring.

It is absolutely working fine for 2 months and suddenly data is not reporting in controller as DB agent is unable to connect to controller.

I have tried to troubleshhot the same by uninstalling controller and agent and install the same again.

Still whi;e Connecting the Agent to the AppDynamics Controller showing me waiting for connection.

Please find below agent log-

[Agent log file redacted]

 

Awaiting for your valuable guidance as we are unable to proceed further.

 

^ Post edited by @Ryan.Paredez for security reasons. Please do not share or attach log files to community posts.

 

 

Unable to connect DB agent with on premise controller