Node name as CI in service now

[Anand.Yadav]

Hi All,

  I am able to get incidents in service now from appdynamics.

I am getting incidents with node name as CI in SNOW for below events.

Other Events

Slow Transactions

Code Problems

Application Changes

Server Crashes

AppDynamics Config Warnings

...

Errors

But health rules are creating alerts as tier name/Backend name as CI in service now.

Can anyone help me if we can map node name as CI in snow for all alerts of appdynamics ?

Thanks