Controller (SaaS, On Premise)

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Excluding Exceptions or error messages does not prevent from getting mail alerts

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Excluding Exceptions or error messages does not prevent from getting mail alerts

Hello, I am configuring a SaaS controller for a customer and they want to exclude some java Exceptions: com.ibm.db2.jcc.am.ro ro: DB2 SQL Error: SQLCODE=-104, SQLSTATE=42601, SQLERRMC=;AT MICROSECONDS MICROSECOND SECONDS SECOND MINUTES , DRIVER=3.58.82 java.sql.SQLSyntaxErrorException SQLSyntaxErrorException: ORA-00923: FROM keyword not found where expected I have done the filtering in Instrumentation -> Error Detection -> Ignored Exceptions & Ignored Messages (see attachment). But: 1) I keep seeing the exceptions in Troubleshooting -> Errors -> Exceptions (this is not so problematic..) 2) I keep getting mail alerts for those exceptions which shouln't be considered as problems anymore Example of mail with those alerts: ERROR Application Error Tue Nov 13 00:12:44 PST 2018 | AMV_empleados | MX0301001810519_empleados ro: DB2 SQL Error: SQLCODE=-104, SQLSTATE=42601, SQLERRMC=;AT MICROSECONDS MICROSECOND SECONDS SECOND MINUTES , DRIVER=3.58.82 ERROR Application Error Tue Nov 13 00:12:08 PST 2018 | AMV_arranques | MX0000001810533_arranques SQLSyntaxErrorException: ORA-00923: FROM keyword not found where expected Thanks for your help. Danı
Excluding Exceptions or error messages does not prevent from getting mail alerts