Controller API no output in local terminal

[nahalam]

I am running a sample python app, instrumented it to run using

$pyagent run -c /etc/appdynamics.cfg -- gunicorn -b 0.0.0.0:9000 index:app

And then read the output using curl command 

$curl http://localhost:9000

It outputs “Hello, World"

Now I want to monitor the AppD status/report out of the app, so I use the controller API command 

$curl --user <your_username>@<your_accountname>:<your_password> http://<SaaS_url>/controller/rest/applications?output-JSON

This command runs without any error but I do not see any output in the terminal.

What am I missing?

[Atyuha.Pal]

Hi ,

Could you please share the output of below command to debug the issue

$curl -v --user <your_username>@<your_accountname>:<your_password> http://<SaaS_url>/controller/rest/applications?output-JSON

 Thanks,

Atyuha

[nahalam]

here is the verbose. Looks like I am getting HTTP unauthorized 

HTTP/1.1 401 Unauthorized

The entire trace

*   Trying 199.83.131.156...
* TCP_NODELAY set
* Connected to lee2017090423304914.saas.appdynamics.com (199.83.131.156) port 443 (#0)
* TLS 1.2 connection using TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
* Server certificate: *.saas.appdynamics.com
* Server certificate: DigiCert SHA2 Secure Server CA
* Server certificate: DigiCert Global Root CA
* Server auth using Basic with user 'nahalam@cisco.com@lee2017090423304914'
> GET /controller/rest/applications?output=JSON HTTP/1.1
> Host: lee2017090423304914.saas.appdynamics.com
> Authorization: Basic bmFoYWxhbUBjaXNjby5jb21AbGVlMjAxNzA5MDQyMzMwNDkxNDpzaGFwbGE5OTk=
> User-Agent: curl/7.51.0
> Accept: */*
> 
< HTTP/1.1 401 Unauthorized
< Server: AppDynamics
< Set-Cookie: JSESSIONID=ab588975661e06c8a94f5eaa9fc7; Path=/controller; HttpOnly;Secure
* Authentication problem. Ignoring this.
< WWW-Authenticate: BASIC realm="controller_realm"
< Content-Length: 0
< Date: Tue, 19 Sep 2017 15:15:41 GMT
< X-Varnish: 714042431
< Age: 0
< Via: 1.1 varnish
< Connection: keep-alive
< Set-Cookie: visid_incap_960362=U/rLxJzTRKKrvJ5TIvV7VZ00wVkAAAAAQUIPAAAAAABim0ODsX9DENhPIpAbsoc8; expires=Tue, 18 Sep 2018 19:12:46 GMT; path=/; Domain=.saas.appdynamics.com
< Set-Cookie: nlbi_960362=xbNeRyM92E4euEkWwkr2DAAAAAB7msGBKjbloA6sTg3qgIbn; path=/; Domain=.saas.appdynamics.com
< Set-Cookie: incap_ses_499_960362=vi5QKJGuMAJgfU2lT87sBp00wVkAAAAAGA3uF2BOaQkD99JRLSYMrg==; path=/; Domain=.saas.appdynamics.com
< X-Iinfo: 5-51586742-51586753 NNNN CT(0 0 0) RT(1505834141608 60) q(0 0 0 1) r(1 1) U16
< X-CDN: Incapsula
< 
* Curl_http_done: called premature == 0
* Connection #0 to host lee2017090423304914.saas.appdynamics.com left intact

[Atyuha.Pal]

Hi,

Could you plesae make sure the credentials you are passing are correct as we are getting unauthorized error.

Thanks,

Atyuha

[nahalam]

I am using below command

curl --user nahalam@cisco.com@lee2017090423304914:<MYPASSWORD>https://lee2017090423304914.saas.appdynamics.com/controller/rest/applications?output=JSON

I know the password and username = nahalam@cisco.com is right because I can login to the system using those. Also I got email from AppD that says account name so that is correct too.

Account Name: lee2017090423304914

[Ranjot.Walia]

Is this issue resolved? I am also getting the same issue. If anyone can help me on this.