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Aboubacar.Traore
Moderator
Moderator

What do I need to do in anticipation of the upcoming deprecation of static IP ranges for PDX/Oregon SaaS EUM Collector?

 

As part of a critical infrastructure upgrade, AppDynamics will be deprecating support for static IP ranges for the PDX/Oregon SaaS EUM Collector (https://col.eum-appdynamics.com).  This upgrade is required to improve the scalability of the cloud infrastructure used by the AppDynamics EUM solution. 

 

Organizations that use static IP-based ranges for their firewalls  will need update their rules to include a new allowlist domain.

 

What action do I need to take?

If your organization currently utilizes firewall rules based on static IP ranges, you will need to update them to add the https://col.eum-appdynamics.com domain to the allowlist instead.  

 

This change needs to be made before May 27th, 2022, otherwise EUM data will be lost (including Mobile and Browser RUM) for any applications being monitored which sit behind the firewall. 

 

Please contact your account team if you have any questions.