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05-30-2022 11:36 PM
Hi Team,
Could you please help me with below issue?
I have created a Java custom Business transaction. I am trying to set the business transaction as "Mark as permanent". But, the option is always disabled. Attached below the screenshot. I have all the admin rights. I do not understand how to enable the option. Could you please help me in fixing the issue?
Thanks&Regards
Srinivas
05-31-2022 01:29 PM
Hi @Rao.Srinivasa,
I found this existing info. Please let me know if it helps.
I suspect the BT is already marked as permanent due to which the option is disabled for the BT.
Is the option disabled for all the BTs under the application if yes could you check if you have enabled BT lockdown due to which it is not allowing more BTs as permanent.
Under the following scenarios, BTs cannot be marked as permanent,
1. BT which is already permanent
2. the selected item is a BT group
3. Overflow BT
Here is some additional context from our AppD Docs site
Thanks,
Ryan, Cisco AppDynamics Community Manager
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06-02-2022 01:42 AM
Hi Ryan,
Thank you for your response.
Is the option disabled for all the BTs under the application if yes could you check if you have enabled BT lockdown due to which it is not allowing more BTs as permanent.------ Yes option is disabled for all the BTs. BT lock down is not enabled.
Again late last evening, I created 3 custom BTs. only one BT is appearing under Business Transactions Section with "Make as permanent" option disabled.
Rest two custom BTs are not showing up.
Thanks&Regards
Srinivas
06-06-2022 09:01 AM
Hi @Rao.Srinivasa,
Thanks for the info. Let's see if the Community can jump in and help out further. If you happen to figure it out, please share what you learned here as a reply.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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Liked something? Click the Thumbs Up button.
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new deep dive videos weekly in the Knowledge Base.
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