Cisco AppDynamics Community

Regina.Moore · 06-18-2024

FYI on the migrated cases, we migrated 30 days of data from May 14th on, so if you put in a range of 90 days, you'll still only be able to see 30 days (well from May 14th) of data for now. @Mukesh.Singh for SSO/Federated customers, you'll still ...

Regina.Moore · 06-09-2024

Joanne (and others): If you're still having login issues after following the instructions to reset a password after you've received an email that your account has been migrated, contact the Cisco Identity Support team by heading to the help portal ...

Regina.Moore · 06-04-2024

Thank you for the additional detail Jananie. This is super helpful we will be storing 10 years of AppD case data in an internal database accessible by Support, so when an issue comes up, the engineers have the ability to pull on 10 years of data f...

Regina.Moore · 06-03-2024

Hi Jananie, just to clarify all open cases will be migrated and available in the new Cisco Support system, Support Case Manager regardless of age. In addition you'll get the last 30 days of Closed cases (ie: from May 14 - June 14th). I assuming ...

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