Showing results for 
Show  only  | Search instead for 
Did you mean: 
Not a customer? Start a free trial

Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.

AppDynamics customers and established members should click the sign in button to authenticate.

Knowledge Base

What is the workaround for exporting on demand reports in 4.3.5/4.4 using Safari?

Due to an Adobe Flash bug, your Safari browser will hang when you try to export a PDF of an On Demand Report. 


You can perform a workaround by disabling Safe Mode for your Adobe Flash Player plugin.

  1. Navigate to your Preferences on your Safari browser.
  2. Open the Security tab.
  3. Click Plugin Settings.
  4. While holding the option key on your keyboard, click the applicable AppDynamics website name.
  5. In the dialog box that opens, uncheck Run in Safe Mode.
  6. Restart your browser and try exporting again. 



Version history
Last update:
‎11-27-2018 01:04 PM
Updated by:
Labels (1)
By replying you agree to the Terms and Conditions of the AppDynamics Community.
0 Kudos