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App Agents is not reporting to the Controller

Shubham.Mishra
Producer

Hi,

 

App agent is not reporting to the controller after upgrading the machine agent.  On the dashboard application calls are not showing.

 

^ Post edited by @Ryan.Paredez for formatting

2 REPLIES 2

Ryan.Paredez
Community Manager

Hi @Shubham.Mishra,

 

There are a few existing posts around this topic already. Please, check out these posts and let me know if they help.

 

https://community.appdynamics.com/t5/Java-Java-Agent-Installation-JVM/App-Agent-not-reporting-to-Con...

 

https://community.appdynamics.com/t5/Java-Java-Agent-Installation-JVM/Agent-not-reporting-any-data-t...

 

 

 

 


Thanks,

Ryan, Cisco AppDynamics Community Manager




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Hi Sir, This is usually related to the missing cacerts.jks file. It is located in the <java-agent-home>/<version>/conf directory.

 

Now issue has been resolved

 

Thanks,

Shubham Mishra