Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
07-12-2017 05:55 AM
Hi,
I have added JAVA application in Appdynamics. I am getting the no laod detected for the time range. Even though there is load on the application. Could you please help me on this .
Thanks and Regards
Siva Mullapudi
07-13-2017 03:16 AM
Hi Siva,
Please verify if the agent from which you are expecting the load is configured correctly to communicate with this controller.
We can check the latest server logs at <ControllerHome>/logs/* and agent logs at <AgentHome>/<Version>/logs/<nodeName>/* to see if agent is communicating with the Controller.
Please attach these log files if you need further assistance.
Thanks and regards,
Asha.
07-13-2017 11:41 PM
Hi Asha,
May I know whether it is due to license expiry also.
Thanks and Regards
Siva
07-14-2017 03:40 AM
Hi
Please find Attachments for logs.
Thanks and Regards
Siva
07-18-2017 06:00 AM
Hi Siva,
Yes, there are license expiry reported in the logs.
Controller logs: [AD Thread Pool-Global1] 13 Jul 2017 03:57:21,365 WARN EventSender - ResponseReadException creating Response Wrapper [ic], : com.singularity.ee.rest.c: Error in controller in processing binary request Event Data - Request denied for nodeAgentType APP_AGENT License file has expired. Not processing request further for node id: 42 Agent Logs: [#|2017-07-14T12:47:07.131+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=1;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#] [#|2017-07-14T12:47:37.209+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=125;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#] [#|2017-07-14T13:06:11.618+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=1;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#] [#|2017-07-14T13:06:41.696+0530|INFO|glassfish3.1.2|com.singularity.ee.controller.beans.license.d|_ThreadID=126;_ThreadName=Thread-5;|java expiry-date: 1440918000000|#]
Please refer the following documentation about License details:
Thanks,
Asha.
07-24-2017 10:14 PM
Hi Asha,
Thanks for your help. This is due to license only. Now I have changed the license which is not expired
Thanks and Regards
Siva Mullapudi
User | Count |
---|---|
2 | |
1 | |
1 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form