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03-09-2021 10:10 PM
Installed DB Agent and it started successfully from linux. Installed Java Agent and it is working perfectly fine.
However, getting issue when I see the status of the collector in the controller "Access denied for user 'root'@'localhost' (using password: YES)"
I am using linux system and database MYSQL is in the folder of EC2 instance /var/mysql
Any information will help
Regards,
Lucky
03-10-2021 10:20 AM
Hi @lucky.bakshi,
Those notification messages in the database.log mean that a MySQL client is failing to login with the DB root password.
This can happen if for example the Enterprise Console has the wrong DB root password and keeps trying to login to do its health check every minute.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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03-10-2021 12:37 PM
Thanks Ryan for help,
The DB password in the collector is correct.
I tried done something in database to correct this error however it did not work
/var/lib/mysql
update mysql.user update set plugin='auth_socket'
where user ='root'
Now, it is not allowing me to connect to database and in the AppDynamics controller getting error "Plugin auth_socket is not loaded'. In both places getting same error.
Regards,
Lucky
03-11-2021 09:05 AM
Hi @lucky.bakshi,
Thanks for getting back to me. I don't have any further next steps right now. If I find anything, I'll share it here.
If you find a solution or have any further comments, be sure to leave them as a reply to your post here too.
Thanks,
Ryan, Cisco AppDynamics Community Manager
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new deep dive videos weekly in the Knowledge Base.
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