Custom Method data is not showing up for few transactions

[Teja.Tatini]

I enabled the data collectors for few transactions which are working fine and showing up in the call graph/data collector seciton. But in Analytics , i am able to see only couple of custom method data for one business transaction, its not showing up all the methods enabled for.

i found the  below error in the logs stating "Class Name rule is already registered" . Any Idea how to solve this issue

TransformationRuleEngine - Match Class name rule already registered
java.lang.IllegalArgumentException: Already registered Rule +Runtime [ className=SM{ex_type=EQUALS, ex_pattern='org.json.JSONObject', type=EQUALS, pattern='org.json.JSONObject'}], Method [ method=SM{ex_type=EQUALS, ex_pattern='approvedNu
mberOfLines', type=EQUALS, pattern='approvedNumberOfLines'}]
at com.singularity.ee.agent.appagent.services.bciengine.ee.a(ee.java:340)
at com.singularity.ee.agent.appagent.services.bciengine.ee.a(ee.java:246)
at com.singularity.ee.agent.appagent.services.bciengine.ee.a(ee.java:184)
at com.singularity.ee.agent.appagent.services.bciengine.sd.c(sd.java:105)
at com.singularity.ee.agent.appagent.services.transactionmonitor.http.servlet.j.a(j.java:512)
at com.singularity.ee.agent.appagent.services.transactionmonitor.http.servlet.j.b(j.java:484)
at com.singularity.ee.agent.appagent.services.transactionmonitor.http.servlet.j.a(j.java:241)
at com.singularity.ee.agent.appagent.services.transactionmonitor.http.servlet.y.b(y.java:136)
at com.singularity.ee.agent.appagent.services.transactionmonitor.common.oh.a(oh.java:307)
at com.singularity.ee.agent.appagent.services.transactionmonitor.kl.s(kl.java:779)
at com.singularity.ee.agent.appagent.services.transactionmonitor.kl.allServicesStarted(kl.java:608)
at com.singularity.ee.agent.appagent.kernel.qc.d(qc.java:359)
at com.singularity.ee.agent.appagent.kernel.l.start(l.java:121)
at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:428)
at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:242)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:498)

Thanks,

Teja

[Mohammed.Rayan]

Teja,

I see that you have already opened a suppport case #92293 with the analytics team and this has been further narrowed down to APM side and hence i shall move this to the app agent forum to get their feedback on the same.

Regards,

Mohammed Rayan

[Rajesh.Putta]

Hi Teja,

Can we close this case and track this issue as a part of zendesk ticket that you logged with case #92293 to avoid handling similar issue across multiple channels.

Thanks

Rajesh