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Infrastructure (Server, Network, Database)

Appdynamics monitoring for Siebel

SOLVED

Appdynamics monitoring for Siebel

Hi,

I'm looking out for ways to monitor Siebel performance through appdynamics.

The problem is I'm not sure which agent to use monitor Siebel application and Siebel gateway servers.

Any help on this will be much appreciated.

Thanks.
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Appdynamics monitoring for Siebel
11 REPLIES 11
Cody.Naumann
AppDynamics Team

Hi Abhishek,

 

As far as I know, AppDynamics cannot be used to monitor Siebel. See: https://community.appdynamics.com/t5/Archive/Does-Appdynamics-Support-Siebel/m-p/22135

 

@Jean-Baptiste.Marzolf -- has there been any change to this in the last year?

 

Cody

Thank you Cody!!
ahmad.alkhgandaqji
New Member

is there any update to this statement.

Marc.Pfister
Builder

Dear Ahmad


We are currently in a POC for monitoring some Java Business Service in Siebel. It works with a configuration for Dynamic Environments:

https://docs.appdynamics.com/display/PRO45/Instrument+JVMs+in+a+Dynamic+Environment

important is also the

-Dappdynamics.agent.auto.node.prefix=

setting because the jvms are start and stop dynamic:

https://docs.appdynamics.com/display/PRO45/Java+Agent+Configuration+Properties#JavaAgentConfiguratio...

 

If you want i can post a sample enterprise configuration next week.

 

Best regards

Marc

ASHOKREDDY.BANA
Producer

Hi Marc,

 

Could you please share the sample enterprise configuration.

we are using siebel CRM and Oracle HTTP server as backend. we have enabled AppD at OHS end but it is not showing the transaction. we may need to do something at Siebel part also. 

 

Could you please respond as soon as you can.

 

Thanks,

Ashok Bana

Marc.Pfister
Builder

Dear Ashok

There is our AppDynamics configuration for the Siebel SBS:

 

create named subsystem "JAVAMX384qAppD" for subsystem "JVMSubSys" with DLL="D:\\APPL\\Siebel\\jdk\\jre\\bin\\server\\jvm.dll", CLASSPATH="D:\\APPL\\Siebel\\siebsrvr\\CLASSES\\Siebel.jar;D:\\APPL\\Siebel\\siebsrvr\\CLASSES\\SiebelJI_deu.jar;D:\\APPL\\Siebel\\siebsrvr\\CLASSES\\SiebelJI_enu.jar;D:\\APPL\\Siebel\\siebsrvr\\jms;D:\\APPL\\Siebel\\siebsrvr\\jms\\jms.jar;D:\\APPL\\Siebel\\siebsrvr\\jms\\jndi;D:\\APPL\\Siebel\\siebsrvr\\rules\\jbs.jar", VMOPTIONS="-Xrs -Xmx384M  -server -Djavax.net.ssl.trustStore=D:\\APPL\\Siebel\\siebsrvr\\jms\\***TrustStore.jks -Djavax.net.ssl.trustStorePassword=*** -Djavax.net.ssl.keyStore=D:\\APPL\\Siebel\\siebsrvr\\jms\\client.jks -Djavax.net.ssl.keyStorePassword=***  -Dappdynamics.agent.applicationName=***_kt0 -Dappdynamics.agent.tierName=mtsjvm  -Dappdynamics.agent.reuse.nodeName=true -Dappdynamics.agent.reuse.nodeName.prefix=mtsjvm -Dappdynamics.agent.runtime.dir=D:\\Temp\\connect_appd\\ -Dappdynamics.agent.logs.dir=D:\\Temp\\connect_appd\\log\\ -Dappdynamics.controller.hostName=***.zkb.ch -Dappdynamics.agent.accountAccessKey=*** -Dappdynamics.controller.port=8181 -Dappdynamics.controller.ssl.enabled=true -javaagent:D:\\APPL\\AppDynamics\\AppServerAgent\\javaagent.jar"

We found a memory leak related to the process management of siebel. Also the "Shutting down AppDynamics Agent" and the mark as historical doesn't work. Probably because the siebel implementation of java via java.dll doesn't stop the process anf threads like a normal jvm. With the same configuration and a "normal jvm" we don't have that problem.

On the screenshots you can see some views from the Siebel JBS in AppDynamics.

 

Best regards

Marc

 

Siebel_JBS.pngSiebel_JBS_BT.pngSiebel_JBS_GC.pngSiebel_JBS_OIT.pngSiebel_JBS_OIT2.png

Tim.de Boer
Producer

Hi Marc and Community,

 

Wondering if in 2022 anyone has more information on Siebel integration with AppDynamics. Most recent thread that I could find on this is from 2020, referring to this thread for further information.

 

This page from Oracle is meant to explain this setup, however without Oracle Support account I am unable to view. Anyone know of any documentation from AppDynamics for this integration?

 

Regards,

Tim

Tags (1)
Ryan.Paredez
Community Manager

Hi @Tim.de Boer,

 

I was not able to find anything either except for this Idea Exchange post: https://community.appdynamics.com/t5/Idea-Exchange/Siebel-monitoring/idi-p/43047

 

Note: Idea Exchange can only be accessed by AppD customers who are under contract at this time.


Thanks,
Ryan, AppDynamics Community Manager



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Tim.de Boer
Producer

Good day @Ryan.Paredez ,

This will bring us further in the right direction, thank you for sharing!

 

Kind regards,

Tim