Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
12-14-2020 12:50 PM
I'm doing a silent upgrade on my Enterprise Console from 20.3 to 20.11. Below is the command I am trying to get working. It keeps failing about an empty text file, as shown below in red.
./platform-setup-x64-linux-20.11.3.23827.sh -q -varfile /opt/AppD/installer/.install4j/response.varfile
Unpacking JRE ...
Preparing JRE ...
Starting Installer ...
The installation directory has been set to /opt/AppD/installer.
Verifying if the libaio package is installed. /opt/AppD/installer/checkLibaio.sh
Verifying if the libnuma package is installed. /opt/AppD/installer/checkLibnuma.sh
Verifying the libc version. /opt/AppD/installer/checkLibc.sh
Verifying if the zoneinfo directory exists. if not, check tzdata package
Verifying if the libncurses5 package is installed. /opt/AppD/installer/checkNcurses.sh
Verifying if curl is installed. /opt/AppD/installer/detect_os_packages.sh
This text field must not be left empty.
Below is my response file:
cat /opt/AppD/installer/.install4j/response.varfile
# install4j response file for AppDynamics Enterprise Console 20.3.1-21882
platformAdmin.databasePort=3377
platformAdmin.port=9191
platformAdmin.useHttps$Boolean=true
serverHostName=<Hostname removed for this discussion>
sys.adminRights$Boolean=false
sys.installationDir=/opt/AppD/installer
sys.languageId=en
platformAdmin.databaseRootPassword=<Password I removed for this discussion>
platformAdmin.adminPassword=<Password I removed for this discussion>
Any help?
Solved! Go to Solution.
12-15-2020 08:11 AM
Thanks for asking your question on the Community. I see you also created a support ticket on this topic. Can you please share the learnings and outcomes from the support ticket as a reply to this post.
Knowledge sharing is what drives this community, thanks!
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
12-17-2020 09:22 AM
AppDynamics support did come back with a solution. I missed the following line in the response file:
platformAdmin.databasePassword=<your password>
Once I added that with the correct password the upgrade worked without fail.
User | Count |
---|---|
3 | |
2 | |
2 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form