Not a customer? Click the 'Start a free trial' link to begin a 30-day SaaS trial of our product and to join our community.
Existing Cisco AppDynamics customers should click the 'Sign In' button to authenticate to access the community
08-16-2022 06:22 PM
I'm attempting to get an AWS EKS cluster instrumented with an AppD agent running against a SaaS instance.
I have followed the instructions here: https://docs.appdynamics.com/appd/4.5.x/en/infrastructure-visibility/monitoring-kubernetes-with-the-... as well as other guides.
The containers are running, but I get this error in the cluster agent logs:
[ERROR]: 2022-08-17 01:06:57 - agentregistrationmodule.go:131 - Failed to send agent registration request: Status: 404 Not Found, Body: <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"><html xmlns="http://www.w3.org/1999/xhtml"><head><title>Error report</title><style type="text/css"><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 404 - Not Found</h1><hr/><p><b>type</b> Status report</p><p><b>message</b>Not Found</p><p><b>description</b>The requested resource is not available.</p><hr/></body></html>
I have available Server Visibility licenses so that isn't the issue.
What can I do to get this working?
Solved! Go to Solution.
08-17-2022 09:13 AM
Hi @Josh.Ellsworth,
I found this existing Community post where the poster has a very similar error message. Can you check out the reply and see if it helps.
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
08-17-2022 09:32 AM
Hey Ryan - thanks for reaching out. I have checked the linked articles before, but I still get the same results.
08-18-2022 10:53 AM
Hi @Josh.Ellsworth - I was doing more research and saw you created a ticket. Can you share the results you get from that interaction here as a reply? Knowledging share is key for the community
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
08-18-2022 11:07 AM - edited 08-18-2022 11:08 AM
I ended up having to work with AppD support on this one.
After some troubleshooting, we found that the controller URL in my cluster-agent.yaml file was incorrect.
I had a trailing slash and needed to specify the port, which in my case was 443. After fixing the yaml I had to apply the new file and then delete the old pod to get it to accept the new configuration.
It ended up looking like this:
controllerUrl: "https://<account_name>.saas.appdynamics.com:443"
08-18-2022 11:42 AM
Hi @Josh.Ellsworth,
Thanks for sharing that!
Thanks,
Ryan, Cisco AppDynamics Community Manager
Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.
Check out Observabiity in Action
new deep dive videos weekly in the Knowledge Base.
User | Count |
---|---|
3 | |
2 | |
2 | |
1 | |
1 | |
1 |
Thank you! Your submission has been received!
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form