Forums Q&A

Error detection/suppression in APM

I am trying to suppress some specifc exceptions in Business transactions until the developers can handle them in code, because they are messing up my Availability percentages.And although I seem to be able to suppress the errors so that they don't sh...

Resolved! Today the snapshots are not available

Dear Cisco,today, I'm not able to see the list of the snapshots in many SaaS Controllers (at least 10 Controllers to which I have access). It seems that the snapshots were saved until yesterday 11:00 PM CET. I opened a ticket with severity S2 3 hours...

Resolved! unable to get token via api https://accountName.saas.appdynamics.com/controller/api/oauth/access_token

I follow up on this doc to generate tokens via API but I didn't receive any response from the server.https://docs.appdynamics.com/appd/4.5.x/en/extend-appdynamics/appdynamics-apis/api-clients#APIClients-GeneratetheTokenThroughAPIthe curl like below:c...

How do i capture the current threshold value configured and value that was observed.

Hi When using email templates, how do I capture the current threshold value configured and the value that was observed. with the below template, I couldn't get the threshold value and actual observed value Health Rule Violation: ${latestEvent.health...

Resolved! Nest.JS support?

Hi,Has anyone tried using the node.js agent to see if it will work with detecting the Nest.js framework?NestJS is a framework for building efficient, scalable Node.js web applications. It uses modern JavaScript.So don't know if this would at least pa...

Resolved! Error when trying to create event service - Connection Refused Error

Hi experts,I have created a new event service in a demo deployment, but it is failing to start up. I'm seeing some errors for failed to connect to in platform-admin-server.log. INFO [2023-05-11 18:24:50,425] com.appdynamics.orcha.modules.modules.Uri...

Export Flow Map via API

Hi all-I've seen older posts for this topic but nothing in past couple years so here goes. Is there a way to export the application interactions/dependencies seen on the Flow Map? e.g. Tier A calls Tier B with HTTP, Tier C calls these specific bac...

Resolved! Creating custom metrics for ADQL query for monitoring Intune connectors

1] Tried using Until since to pull the no of days between the expirationDateTime and system date, based on token name as we have many token namesexpirationDateTimeeventTimestamppickupTimestamp2025-07-26T23:00:03+05:302024-11-21T17:06:33+05:302024-11-...

AWS Opensearch Cloudwatch Extension for AppDynamics not running

Hello TeamWe want to monitor our AWS OPensearch resources over Appdynamics and we had configured the AWS Opensearch cloudwatch extension, but unfortunately it is throughing the below error."ERROR AmazonElasticsearchMonitor - Unfortunately an issue ha...

Transaction Rule Naming question

Hello,I have a .NET Transaction Rule named: "/ws/rest/api" The matching Rule is a Regex:/ws/rest/api/V[0-9].[0-9]/pthruA couple of examples of the the URLs that would match this rule are:/ws/rest/api/V3.0/pthru/workingorders/ws/rest/api/V4.0/pthru/...

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