End User Monitoring (EUM)

Resolved! Synthetic Private Agent and Linux

Hello, is it possible to install Synthetic Private Agent 4.4 and later on a Linux server? Doing so, is it possible to start the agent as a service, the way we do for example with Machine Agent(Server Visibility) or .Net Agent on Windows server?

EUM Database service went down

Hi All, We have stopped the EUM service in linux (bin/eum.sh stop) and then shutdown the EUM server machine & took the backup of data. And done the restart of the EUM server. When we tried to restart the EUM services by command: bin/eum.sh start. It ...

Injecting adrum-config.js using Apache 2.4 and Substitute?

Hello, I am trying to inject adrum-config.js into the pages using Apache and Substitute option. I used something like: RequestHeader unset Accept-Encoding <Location /confluence> Order deny,allow Allow from all AddOutputFilterByType S...

Capture screenshot in Mobile RUM - AppD version 4.3.8

Hello, We have enabled the mobile screenshot on a mobile app and screenshot events are captured in user sessions as well. But the screernshot image is broken. Please find the attached screenshot of the same. Let me know why is so? how to solve th...

RUM for contact centre

Hi, I am looking at monitoring the contact centre calls to citrix. is this something that would be possible using RUM? I want to be able to tell if a user has had issues with latency or not Cheers, Lawrence

eum and confluence and jira?

How do we check eum data for users of Atlassian Confluence and Jira? The eum seems to talk about a could .js files. It does not seem reasonable to expect us to modify 3rd party code though. Any experiences with this type of monitoring, and how do...

Resolved! Unable to create Browser App - You don't have license for EUM

I get this error - { "displayText" : "Cannot create application, you do not have a license for End User Monitoring.", "messageKey" : null, "localizationBundle" : null, "showWithNotificationService" : true, "rootExceptionClass" : "", "notErrorMessage"...

No correlation of Mobile RUM sessions and APM BTs - version 4.3.8

Hello, No correlate of mobile network requests with business transactions, where as its working for browser RUM. We have also enabled the business transactions correlate on configuration part as mentioned in below link. https://docs.appdynamics....

Resolved! #Dexter: Facing System.IndexOutOfRangeException while index phase of Dexter(status:11).

Reverse proxy configuration in apache to make appdynamics EUM server available over internet

Dear All, I am trying to configure reverse proxy configuration to redirect the internet request to appdynamics eum server. Requesting your expertize to configure the same. I have configured the reverse proxy which is working for other sites and not w...

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