Controller (SaaS, On Premises)

What is the retention period for database level data

Hello, What is the retention period for database level data for saas controller. I am seeing the data (queries) from past 12 days or so. Thanks, Sujith

Resolved! Suggestions for Role and Group configurations

We are getting quite a large amount of users and groups on our controller, and we are starting to run into issues with user access. We are currently using SAML integration with Okta which is fed from our internal AD. I would like to be able to have a...

Enable/disable agent collection

Hi, We would like to build an docker image with all required application agent on the image. Once we run the container, my questions are followings: 1. If agent is running without valid license, will the agent continue collecting data? 2 Can we ...

Do I need to open http port 9080 for the communication from Agent to Events Service cluster

For on-prem solution with Controller and Events service running on the same host, I understand that we need to open firewall port HTTP(s) 8090/8181 for the communication from Agents to Controller, however as stated in the document, Analytics Agent is...

Error while Setting up the On-Prem Controller

I'm setting up an On-Premise Controller and when executing this script platform-setup-x64-linux-4.4.2.7140.sh I'm getting the following error: ./platform-setup-x64-linux-4.4.2.7140.sh: line 2: syntax error near unexpected token `<'./platform-setup...

Unable to install Event Service

Hello All, Please I'm new to this application. Currently setting up a POC for a prospective client in Nigeria, but installing enterprise console and controller. The event service comes up with this error. "ERROR [2018-04-13 17:42:18,208] com.app...

Create a Certificate and Generate a CSR

I have generated csr certificate but cannot get how to create CA certificate from it . I have completed 6 step can anyone help on this. when i open appdynamic controller with https it get open but it shows not secure so is it fine? and do i wanted to...

ssl setting

i have installed controller successfully not sure in http/https. my application is in https so now how can i change it to https and how do i connect java jboss agent in linux with https port.

Resolved! AppDynamics and ServiceNow integration for incidents

Hello Experts, We are testing the AppDynamics (we have on premises controller) integration with ServiceNow for creating incidents on health rule violation events. For that we referenced the following link https://community.appdynamics.com/t5/Knowle...

Resolved! Metric Registration blacklist limit reached - AGENT_METRIC_BLACKLIST_REG_LIMIT_REACHED

Hi Can someone explain how to fix below Event? Severity Error Type AGENT_METRIC_BLACKLIST_REG_LIMIT_REACHED Time 04/12/18 8:29:46 AM Summary Metric registration blacklist limit reached. Future metrics will not be registered. Tier ...

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