Controller (SaaS, On Premises)

Resolved! Ignoring exceptions with specific message

In the article I read that when ignoring errors, we should look for first line of stack trace. https://community.appdynamics.com/t5/Knowledge-Base/How-do-I-exclude-errors-and-exceptions-from-detection/ta-p/13968 we want to ignore MQ exception...

Cannot collect process snapshot or call graphs on trial version

Hey, I'm using the current SaaS trial version, however, the app does not collect either call graphs nor can I capture process snapshots for my Node.js process. Without that, I cannot really evaluate the tool. Is there anything I can do to have th...

Upgrade appdynamics controller to 4.5.1

we need to upgrade appdynamics controller from 4.3.7.3 to 4.5.1. Can someone suggest if any prerequisite for upgrading it to 4.4 and then to 4.5 or we can directly upgrade it to 4.5.1. Also it could be great if you can redirect to the URL for follo...

Resolved! Error 500 Internal Server Error on the controller

Hi, dears, I'm using on-premises controller and Enterprise console 4.4, I installed Events Service Prod mode, Controller and Enterprise Console then I tried to install dbagen, first, it's going well an illustrate some diagrams and figured load on the...

How to get the slowest database calls from Appdynamics Java SDK?

how to get the slowest database calls from appdynamics Java SDK? All applications related data we able to get from SDK but we required information of slow database calls also..

HTTP Request Template GET Method

Hello all, I' m using appdynamics version 4.5.0. I create an HTTP Request Template by using GET method to send SMS for alerts. When I run test, it shows SUCCESS but I can not send SMS and I get the error below. DO you have any information about the r...

SAML Attributes don't get updated in the Controller

We added the SAML Authentication Provider to our AppDynamics Controller. When a user logs in for the first time the SAML Attributes get mapped to the AppDynamics Attributes Username, Display Name, and Email. Changes to Display Name or Email in the ...

Automated Role and Group Creation

Hi All, I was looking to create Appdynamics Groups and Role automatically by a job depending on the application Name. i was disappointed to see no REST API is available to update the custom role. But , I do recall using role creation based on a scrip...

Resolved! Is there an API to manage Information Point?

I want to manage information points using an API. Is there a way to do that? https://docs.appdynamics.com/display/PRO45/Java+and+.NET+Information+Points

Resolved! Machine Agent Utility without a Server Visibility license

Hi All Can someone please explain to me what is the utility of having the machine agent installed in my servers without a Server Visibility license? Although I see all of the servers in my controller UI, I don't absolutely no information availabl...

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