Controller (SaaS, On Premises)

Resolved! AWS resource-id tag is not available

Hello, I have app and machine agents deployed on an Ubuntu EC2 instance and they are both successfully connected to AppDynamics. The AppDynamics Server has the SIM enabled and is successfully correlation to the APM application. The problem is that wh...

Telegram Config

Hi Hope you are well. Try to get telegram notifications going. So I did create a HTTP Request Template and it is working, but I can not get rid of the html formatting when I receive messages from telegram. Anyone got this working. Example of telegram...

Resolved! Link to the Health Rule Violation inside the email notification directs me to http controller url instead of https

Hello, For an On-Prem Controller, the email notification contains the link to the Events but when I click on the link it gets an error ie. "(controller_name.domain) didn't send any data/ ERR_EMPTY_RESPONSE". This is due to the link in the notificatio...

Resolved! Oracle server not accepting connections from DB Agent machine.

Hi, I want to add a cloud database for monitoring in AppD. But it didn't create a connection as it is showing as ?.The server which helped us to monitor is a local server but the Cloud database is an external. So how can I make a connection in betwee...

Resolved! Import Health Rule error message - Unexpected character (- (code 45)) in numeric value

Hi everyone,Has anyone faced the following problem when importing a health rule in JSON format?I'm using the following curl command:curl -sL -w "%{http_code}" -X POST --user "${USER}:${PASS}" \ -H "Content-Type: application/json" -F file=@${FILE}.jso...

Health rule with regex for discovered Metrics

Hi, We have a DynamoDB extension that has ReadThrottleEvent, but so far we don't have any WriteThrottleEvent or a ThrottleRequest. To avoid the question and headache we have metrics but they are not being monitored. Is there a way to set up health ...

Audit metrics for agents

I'm getting a lot of "Agent Metric Registration Limit Reached" events in the application dashboard that state that the agents are reaching the max number of metrics that can be registered. I know there is a parameter that can be passed to the java ag...

Resolved! Manipulate datetime in Alert Template

Hi there Does anyone have a way to manipulate the time in an alert template. It'showing the event time in UTC time, not in the customer's time We have SaaS Controllers which are in Europe however the customer is in a different timezone, however from ...

Extension reporting frequency

Hi, There is a unique requirement for URL monitoring which is to monitor if a particular URL is down or not for every 5 secs and report immediately if it is down. Now the URL monitoring extension I am using is scheduled to run every 5 secs but the ...

How can I create an incident report with ServiceNow?

Hello, I receive a monthly report. I send this report to software teams by creating a manual record via ServiceNow.The report detail I received is the call per min and responsetime value of the monthly related service. For example, if the xxx service...

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