Controller (SaaS, On Premises)

Resolved! Today the snapshots are not available

Dear Cisco,today, I'm not able to see the list of the snapshots in many SaaS Controllers (at least 10 Controllers to which I have access). It seems that the snapshots were saved until yesterday 11:00 PM CET. I opened a ticket with severity S2 3 hours...

Usage from the Garbage Collector Cms or G1GC

when ı have upgraded appdynamics controller from 24.7.3 to 24.10 onprem, which one uses from the garbage collector Cms or G1gc?

Export Flow Map via API

Hi all-I've seen older posts for this topic but nothing in past couple years so here goes. Is there a way to export the application interactions/dependencies seen on the Flow Map? e.g. Tier A calls Tier B with HTTP, Tier C calls these specific bac...

Transaction Rule Naming question

Hello,I have a .NET Transaction Rule named: "/ws/rest/api" The matching Rule is a Regex:/ws/rest/api/V[0-9].[0-9]/pthruA couple of examples of the the URLs that would match this rule are:/ws/rest/api/V3.0/pthru/workingorders/ws/rest/api/V4.0/pthru/...

How to Change Account Access Key of AppDynamics Controller (Customer1 Account)

Dear Sir/MadamWe have installed the on-premise version of AppDynamics with various agents in operational environment. We decided to update the controller (not agents). During the controller update, we encountered with a problem and we had to reinstal...

Resolved! Where is the Alert & Respond Email/SMS Configuration information stored?

Hello all, hoping someone can help me. We are setting up IAM User Keys that are supposed to rotate on a monthly basis. We use those keys to send email from AppDynamics. I can connect to the SMTP server just fine. What I need to find out is where is t...

Database Queries tab is not loading - Can fetch the data from database

Hi Team,Due to SSL cert issue I see the Database queries tab is not loading which we are working on it. Customer is asking to fetch the following data => Query, time executed, time took for completion etc. Is there any way we can get the data from th...

Resolved! Unable to install API gateway extension

Hi,I am trying to install API gateway extension. For this I have installed machine agent independently on a server with SIM Enabled. The server does not have an App agent. Then I cloned and extracted the API gateway extension from github in /machinea...

Integrating CloudWatch Metrics to AppDynamics

Hello TeamWe have a usecase where we want to integrate cloudwatch metrics to AppDynamics. What could be the best suggested way here to proceed?RegardsGaurav

Resolved! Unable to query the No.of calls of a business transaction

Hi All,I am trying to create a dashboard with total calls to a particular business transaction using ADQL query. I am able to fetch this from All applications, except from Lambda application, although the transactions are showing in application dashb...

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