Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.
AppDynamics customers and established members should click the sign in button to authenticate.
We recently upgraded our controllers to 20.4, and a new feature we are seeing is a persistent message on the flow map page stating we have "disconnected backend database servers". While we can turn it off for that session, once we reconnect, the message is back. The message is confusing our users and frankly, a little annoying to have to "x" it off each time we access the flow map page. Can we turn this off, or disable it in some way. Thanks!
The Controller releases occur every six weeks. This page lists the SaaS and on-premises Controller enhancements included in the 20.4 release....
Solved! Go to Solution.
From the controller version 20.4 or 20.6 (not sure), there is an annoying message appearing each time I navigate to application dashboard i.e. app flow map. If there is just one database I am not monitoring with our agent, the message will show up and I have to close the message every single time. The message is along these lines:
"3 unconnected backends...
Connect backends to Database Visibility to track health status. Connect or learn more"
I am wondering why AppDynamics introduced this - it is weird and frustrating. Is there a way to turn this off? Versions 4.5.x did not have this and it was much better. If I would have DB agents of course I would connect the databases.
I was told the issue should NOT be visible in 20.6 and it is recommended to upgrade to that version.
Ryan, AppDynamics Community Manager
Probably it depends on what 20.6.x version it is... Right now our customer is on 20.6.0-2184 and it does show. Each time I pick the app dashboard menu. But I have received a notice about a Thursday upgrade to the newest version - maybe this will fix it. Can you tell me what is the version you are using, please?