cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Not a customer? Start a free trial

Click the Start a free trial link to start a 15-day SaaS trial of our product and join our community as a trial user. If you are an existing customer do not start a free trial.

AppDynamics customers and established members should click the sign in button to authenticate.

Controller (SaaS, On Premises)

Event service not running (Linux Installation)

jahinnipa
Creator

Event service not running (Linux Installation)

Hi, 

 

when I run 

/appdynamics/controller/HA/appdservice-noroot.sh appdcontroller status

I get the following results

 

version: 004-002-013-001
db running as monitor - active
primary
watchdog not running
assassin not running
controller running
events service not running
reporting service running
machine-agent service not running

So then I switch over to this and get this result:

/appdynamics/controller/events_service/bin/events-service.sh
Please set JAVA_HOME env variable

Lastly I try this 

 

/appdynamics/controller/bin/controller.sh start-events-service
[INFO] Path to mysql is not defined in system environment (MYSQL_BIN). Using mysql from /apps/appdynamics/controller/db/bin

[INFO] Mysql configuration file is not defined in system environment (AD_DB_CNF). Using mysql configuration file: /apps/appdynamics/controller/db/db.cnf

[INFO] Mysql datadir is /data/appdynamics/controller/db/data
Starting the Events Service... This may take a few minutes. Check the /apps/appdynamics/controller/logs/events-service-startup.log for details.

I've attached the events-service-startup.log. Any help on getting the events service started and running would be greatly appreciated. Thanks!

 

 

 

By replying you agree to the Terms and Conditions of the AppDynamics Community.
Event service not running (Linux Installation)
1 REPLY 1
Mohammed.Rayan
AppDynamics Team

Re: Event service not running (Linux Installation)

Hi Jahinnipa,

Can you try to start it manually and verify

 

cd <events_service_install_dir>
nohup bin/events-service.sh start -p conf/events-service-api-store.properties &

Note: Before you invoke the above command, Please make sure to remove any  staleevents-service-api-store.id that might be present . Location for instance [/opt/AppDynamics/Controller/events_service/bin/../events-service-api-store.id]

 

You can refer the below article on this

 

https://community.appdynamics.com/t5/Knowledge-Base/Unable-to-start-events-service-after-abrupt-shut...

 

Regards,

Mohammed Rayan



Found something helpful? Click the Accept as Solution button to help others find answers faster.
Liked something? Click the Thumbs Up button.