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08-01-2017 01:26 AM - edited 08-01-2017 01:27 AM
Hello,
I'm trying to setup an on-premise AppDynamics platform. I followed documentation and installed events service on a dedicated machine without errors. So right now I have a controller server and events service server. But when I try to launch the events service via platform-admin I'm getting following error:
apd@apd-controller:~$ ./platform-admin.sh start-events-service Starting Events Service. Events Service failed to start.Command failed due to an error: Invalid cluster state. API code 400
Any ideas what is wrong with my cluster?
Regards
Solved! Go to Solution.
08-01-2017 01:30 AM
Kim,
Can you please share the logs from your events-service host (events-service-api-store.log) & the platform-admin-server.log from the platform admin host
For instance: cd <events_service_install_dir>/logs/events-service-api-store.log
Regards,
Mohammed Rayan
08-01-2017 01:48 AM
Excerpt from events-service-api-store.log:
[2017-08-01T10:00:29,499+02:00] [INFO ] [Thread-13] [c.a.common.framework.util.SimpleApp] Stopping [events-service-api-store] [2017-08-01T10:00:29,510+02:00] [INFO ] [Thread-13] [o.e.jetty.server.ServerConnector] Stopped application@71739267{HTTP/1.1}{0.0.0.0:9080} [2017-08-01T10:00:29,517+02:00] [INFO ] [Thread-13] [o.e.jetty.server.ServerConnector] Stopped admin@6d810e94{HTTP/1.1}{0.0.0.0:9081} [2017-08-01T10:00:29,522+02:00] [INFO ] [Thread-13] [o.e.j.server.handler.ContextHandler] Stopped i.d.j.MutableServletContextHandler@5926f291{/,null,UNAVAILABLE} [2017-08-01T10:00:29,557+02:00] [INFO ] [Thread-13] [o.e.j.server.handler.ContextHandler] Stopped i.d.j.MutableServletContextHandler@19b6b7e7{/,null,UNAVAILABLE} [2017-08-01T10:00:29,560+02:00] [INFO ] [Thread-13] [c.a.a.pipeline.framework.Pipelines] Attempting to stop pipelines [2017-08-01T10:00:29,567+02:00] [INFO ] [Thread-13] [c.a.a.pipeline.framework.Pipeline] Stopped pipeline [biz-outcome] [2017-08-01T10:00:29,567+02:00] [INFO ] [Thread-13] [c.a.a.pipeline.framework.Pipelines] Pipelines have stopped [2017-08-01T10:00:29,567+02:00] [INFO ] [Thread-13] [c.a.a.p.e.a.c.AsyncChunkerModule] Stopping AsyncChunkingManager [2017-08-01T10:00:29,568+02:00] [INFO ] [pool-10-thread-1] [c.a.a.p.e.a.c.AsyncChunkingManager] Chunking State Logger stopped. [2017-08-01T10:00:29,568+02:00] [INFO ] [Thread-13] [c.a.a.p.c.m.s.DefaultMetricCorrelationService] Stopped metric correlation service. [2017-08-01T10:00:29,568+02:00] [INFO ] [Thread-13] [c.a.a.p.c.m.s.FileBasedCorrelationPersistor] Stopped metric correlation file cleanup thread. [2017-08-01T10:00:30,571+02:00] [INFO ] [Thread-13] [org.reflections.Reflections] This message was throttled [1] times: Reflections took 2 ms to scan 1 urls, producing 2 keys and 2 values [2017-08-01T10:00:30,571+02:00] [WARN ] [Thread-13] [c.a.c.u.health.HealthReporterModule] Task will be forcibly stopped now if it has not already stopped [2017-08-01T10:00:30,572+02:00] [INFO ] [Thread-13] [c.a.c.u.health.HealthReporterModule] Stopped [2017-08-01T10:00:30,572+02:00] [INFO ] [Thread-13] [org.elasticsearch.node] [node-05db522f-d124-4da0-992d-85dc3d6d0714] stopping ... [2017-08-01T10:00:30,627+02:00] [INFO ] [Thread-13] [org.elasticsearch.node] [node-05db522f-d124-4da0-992d-85dc3d6d0714] stopped [2017-08-01T10:00:30,628+02:00] [INFO ] [Thread-13] [org.elasticsearch.node] [node-05db522f-d124-4da0-992d-85dc3d6d0714] closing ... [2017-08-01T10:00:30,636+02:00] [INFO ] [Thread-13] [org.elasticsearch.node] [node-05db522f-d124-4da0-992d-85dc3d6d0714] closed [2017-08-01T10:00:30,640+02:00] [INFO ] [Thread-13] [c.a.common.framework.util.SimpleApp] Stopped [events-service-api-store]
And corresponding platform-admin-server.log:
ERROR [2017-08-01 10:21:47,330] com.appdynamics.platformadmin.resources.filters.ESClusterStateValidationFilter: Invalid cluster state. : running
Regards
08-01-2017 01:52 AM
Kin,
Thanks for the snippet but can you share the complete log file to review the preceding entries to understand why it was stopped along with the events-service-api-store.properties file.
You can also use the below commands to retreive the logs
./platform-admin.sh retrieve-events-service-logs
Further, does this command list the events-service node fine for you
./platform-admin.sh list-events-service-nodes ./platform-admin.sh show-events-service-health
Regards,
Mohammed Rayan
08-01-2017 02:06 AM
Hi,
The events service stopped because I restarted the server.
apd@apd-controller:~$ ./platform-admin.sh list-events-service-nodes Listing Events Service nodes. Cluster Member Id: 2, Cluster Member Host Address: apd-events, Cluster Member Running State: running, Cluster Member Type: api-store Completed listing all the nodes.
apd@apd-controller:~$ ./platform-admin.sh show-events-service-health Events Service cluster is not healthy. Failure occurred at stage: es_cluster_health_stage Error message: Error reaching cluster
Regards
08-01-2017 02:35 AM
Kin,
Can you please share the complete logs for us to review to understand the reason behind why it went to stopped state
Regards,
Mohammed Rayan
08-01-2017 02:39 AM
Logs attached.
08-01-2017 05:29 AM
Kin,
I dont see anything thats stands obvious in the logs to know the reason why its not starting up,so can you try to start it manually and let us know if it starts up fine or not
1. cd <events_service_install_dir> 2. Execute the below command and make sure to set the JAVA_HOME variable before executing this command export JAVA_HOME=<Path to your JRE> nohup bin/events-service.sh start -p conf/events-service-api-store.properties &
If the issue persists, Please share the latest logs to review it further
Regards,
Mohammed Rayan
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