Cisco AppDynamics Community

Resolved! Using http Request Template to raise ticket in ServiceNow

Hi,I want to raise tickets in ServiceNow using the HTTP request template in AppDynamics.Do we need any additional licenses on any of the platforms?Thank you.

Resolved! Java Agent fails: NoClassDefFoundError org.apache.logging.log4j.message.ReusableMessageFactory

Hello,In K8S, on a pod running a Spring Boot 3.x application (with OpenJDK 17) auto-instrumented by cluster-agent, the Java Agent fails on startup:[AD Agent init] Wed Sep 27 22:27:38 PDT 2023[INFO]: JavaAgent - Java Agent Directory [/opt/appdynamics-...

Resolved! Metric browser on dashboards

Hi Team I am trying to load a custom metrics onto the dashboard & it wouldnt load any data. The custom metrics is from MQ monitoring extension which we have installed for 3 servers & the metrics populates fine in the metric browser but when added i...

Resolved! Unable to install appdynamics lib 23.7 via npm

We are trying to use the appdynamics node dependency and are currently unable to resolve it. It appears that it's unavailable at the expected AppDynamics CDN location. Last week, version 23.5 was successfully found and downloaded, but today neither 2...

Resolved! Getter Chain, Cast from Bool to Int?

I have created an Information Point which basically works so now I also want to create a metric based on the return value.- Only thing is that the return value is a Boolean so how do I cast it to an Integer (with a Getter Chain I suppose)?

Resolved! JavaAgent start failed on Docker-Container

Hello together, I created a Docker container with the Java AppAgent (4.5.0.23604) inside. Also I uncomment the line "<appender-ref ref="AgentLogAppender"/>" in the file log4j-unknown.xml and the line "<AppenderRef ref="Console"/>" in the file log4j...

Resolved! API call to extract EUM appkey list

Hi all,Is there a way of extracting a list of EUM appkeys via API from a controller in the same way it is possible to extract the APM application list?eg. "https://<controller_name>.saas.appdynamics.com/controller/rest/applications" I have trawled th...

Resolved! Number of Calls as a metric value

Is there a way to setup "Calls" value below...as a metric value to present on a Dashboard. https://docs.appdynamics.com/display/PRO42/Metrics+Reference#MetricsReference-Calls,NumberofCalls Calls, Number of Calls Where found: Tiers & Nodes > tier...

Resolved! Unable to start on-prem controller

Trying to start on-prem controller, getting this error: [root bin]# ./controller.sh start-appserver[INFO] Path to mysql is not defined in system environment (MYSQL_BIN). Using mysql from /data/appdynamics/controller/db/bin[INFO] Mysql configuration f...

Resolved! License count per application

With a SAAS controler, how can i get a clear report of how many licences are consumed by application ? I dont need the speed dials that tell me how many licenses are consumed total. What i need is the license count per actual application that i hav...

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