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Hi, i'm getting the following error when i start: It says unknown host. Can u let me know the IP address of my host : hsbc1.saas.appdynamics.com [Thread-2] 06 Dec 2016 13:19:54,499  INFO ConfigurationChannel - Detected node meta info: [Name:ProcessID, Value:6740, Name:appdynamics.ip.addresses, Value:136.55.182.37, Name:supportsDevMode, Value:true] [Thread-2] 06 Dec 2016 13:19:54,499  INFO ConfigurationChannel - Sending Registration request with: Application Name [DemoGCM], Tier Name [demo], Node Name [demo], Host Name [A35677DYD5JRKVH] Node Unique Local ID [demo], Version [Server Agent v4.2.7.1 GA #13005 rc04adaef4741dbb8f2e7c206bdb2a6614046798a 11-4.2.7.next-analytics] [Thread-2] 06 Dec 2016 13:19:54,747 ERROR ConfigurationChannel - Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]: java.net.UnknownHostException: hsbc1.saas.appdynamics.com: hsbc1.saas.appdynamics.com [Thread-2] 06 Dec 2016 13:19:54,747  WARN ConfigurationChannel - Could not connect to the controller/invalid response from controller, cannot get initialization information, controller host [hsbc1.saas.appdynamics.com], port[443], exception [Fatal transport error while connecting to URL [/controller/instance/0/applicationConfiguration]] [Thread-2] 06 Dec 2016 13:19:54,751  WARN AgentErrorProcessor - Agent error occurred, [name,transformId]=[com.singularity.CONFIG.ConfigurationChannel - java.net.UnknownHostException,2147483647] [Thread-2] 06 Dec 2016 13:19:54,751  WARN AgentErrorProcessor - 4 instance(s) remaining before error log is silenced [Thread-2] 06 Dec 2016 13:19:54,752 ERROR ConfigurationChannel - Exception: hsbc1.saas.appdynamics.com: hsbc1.saas.appdynamics.com java.net.UnknownHostException: hsbc1.saas.appdynamics.com: hsbc1.saas.appdynamics.com  at java.net.InetAddress.getAllByName0(InetAddress.java:1269)  at java.net.InetAddress.getAllByName(InetAddress.java:1196)  at java.net.InetAddress.getAllByName(InetAddress.java:1118)  at org.apache.http.impl.conn.SystemDefaultDnsResolver.resolve(SystemDefaultDnsResolver.java:44)  at org.apache.http.impl.conn.HttpClientConnectionOperator.connect(HttpClientConnectionOperator.java:102)  at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:319)  at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:363)  at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:219)  at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:195)  at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:86)  at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:108)  at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:184)  at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:72)  at com.singularity.ee.util.httpclient.l.a(l.java:275)  at com.singularity.ee.util.httpclient.l.a(l.java:190)  at com.singularity.ee.rest.d.y(d.java:387)  at com.singularity.ee.rest.d.x(d.java:340)  at com.singularity.ee.rest.controller.request.nb.x(nb.java:98)  at com.singularity.ee.rest.controller.request.ob.a(ob.java:35)  at com.singularity.ee.agent.appagent.kernel.config.xml.i.a(i.java:1280)  at com.singularity.ee.agent.appagent.kernel.config.xml.i.a(i.java:108)  at com.singularity.ee.agent.appagent.kernel.config.xml.p.a(p.java:617)  at com.singularity.ee.agent.appagent.kernel.config.xml.i.a(i.java:420)  at com.singularity.ee.agent.appagent.kernel.config.xml.ab.run(ab.java:662)  at com.singularity.ee.agent.appagent.kernel.config.xml.d.initialize(d.java:273)  at com.singularity.ee.agent.appagent.kernel.l.start(l.java:120)  at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:428)  at com.singularity.ee.agent.appagent.kernel.JavaAgent.initialize(JavaAgent.java:242)  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)  at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:60)  at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)  at java.lang.reflect.Method.invoke(Method.java:611)  at com.singularity.ee.agent.appagent.AgentEntryPoint$1.run(AgentEntryPoint.java:481) [Thread-2] 06 Dec 2016 13:19:54,755  INFO XMLConfigManager - Agent will poll for new configuration from controller every [60] seconds         [Thread-2] 06 Dec 2016 13:19:53,979  INFO com.singularity.dynamicservice.DynamicServiceManager - Scheduling DynamicServiceManager at interval of 30 seconds [AD Thread Pool-Global1] 06 Dec 2016 13:20:23,980  INFO com.singularity.dynamicservice.DynamicServiceManager - Using services directories [C:\appd-agent\ver4.2.7.1\external-services, C:\appd-agent\ver4.2.7.1\external-services\demo] [AD Thread Pool-Global1] 06 Dec 2016 13:20:23,980  INFO com.singularity.dynamicservice.DynamicServiceManager - Mbean registration failed or not ready [AD Thread Pool-Global0] 06 Dec 2016 13:21:54,002  INFO com.singularity.dynamicservice.DynamicServiceMBeanManager - MBean AppDynamics:cell=A35677DYD5JRKVHNode01Cell,type=DynamicServiceManager,node=A35677DYD5JRKVHNode01,process=server1 is registered [AD Thread Pool-Global0] 06 Dec 2016 13:21:54,514 ERROR com.singularity.dynamicservice.DynamicServiceMBeanManager - Exception: javax.management.RuntimeOperationsException: Exception occured trying to invoke the setter on the MBean trying to set objectName attribute from ObjectName AppDynamics:cell=A35677DYD5JRKVHNode01Cell,type=DynamicServiceManager,node=A35677DYD5JRKVHNode01,process=server1 javax.management.RuntimeOperationsException: Exception occured trying to invoke the setter on the MBean  at com.ibm.ws.management.PlatformMBeanServer.setAttribute(PlatformMBeanServer.java:716)  at com.singularity.ee.agent.appagent.kernel.fb.b(fb.java:207)  at com.singularity.ee.agent.appagent.kernel.fb.invoke(fb.java:142)  at $Proxy48.setObjectName(Unknown Source)  at com.singularity.ee.agent.appagent.kernel.eb.a(eb.java:289)  at com.singularity.ee.agent.appagent.kernel.DynamicServiceManager._registerMBean(DynamicServiceManager.java:960)  at com.singularity.ee.agent.appagent.kernel.DynamicServiceManager.registerMBean(DynamicServiceManager.java:939)  at com.singularity.ee.agent.appagent.kernel.DynamicServiceManager.registerMBean(DynamicServiceManager.java:236)  at com.singularity.ee.agent.appagent.kernel.DynamicServiceManager.pollForNewServices(DynamicServiceManager.java:322)  at com.singularity.ee.agent.appagent.kernel.DynamicServiceManager.run(DynamicServiceManager.java:280)  at com.singularity.ee.util.javaspecific.scheduler.n.run(n.java:122)  at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:452)  at com.singularity.ee.util.javaspecific.scheduler.z.e(z.java:335)  at com.singularity.ee.util.javaspecific.scheduler.a.b(a.java:152)  at com.singularity.ee.util.javaspecific.scheduler.b.a(b.java:119)  at com.singularity.ee.util.javaspecific.scheduler.b.b(b.java:206)  at com.singularity.ee.util.javaspecific.scheduler.b.run(b.java:236)  at com.singularity.ee.util.javaspecific.scheduler.i.a(i.java:694)  at com.singularity.ee.util.javaspecific.scheduler.i.run(i.java:726)  at java.lang.Thread.run(Thread.java:772) Caused by: javax.management.JMRuntimeException: ADMN0022E: Access is denied for the setObjectName operation on DynamicServiceManager MBean because of insufficient or empty credentials.  at com.ibm.ws.management.AdminServiceImpl.preInvoke(AdminServiceImpl.java:2382)  at com.ibm.ws.management.AdminServiceImpl.preInvoke(AdminServiceImpl.java:2189)  at com.ibm.ws.management.AdminServiceImpl.preInvoke(AdminServiceImpl.java:2083)  at com.ibm.ws.management.AdminServiceImpl.setAttribute(AdminServiceImpl.java:1056)  at com.ibm.ws.management.PlatformMBeanServer.setAttribute(PlatformMBeanServer.java:713) ... 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