Cisco AppDynamics Community

Arun.Dasetty · 02-19-2020

What are the steps to troubleshoot a Port 443 error? Troubleshoot the error step-by-step as follows: Step 1. Check to see whether Port 443 is opened Check (telnet <controller-host> 443) from the agent host to make sure the port has been opened. If ...

Arun.Dasetty · 07-21-2017

For users who have reviewed the Confirming Backend Discovery and Instrumentation article, some JDBC database or remote service database calls may be missing from the Controller UI One potential cause could be when an Agent detects an API exit call/...

Arun.Dasetty · 07-14-2017

The following FAQ is specific to non-High Availability Controller environments. For production Controllers that will not start, contact Support and include the Controller logs located in the installation directory. Questions I completed the Contro...

Arun.Dasetty · 05-03-2023

Hi Dietrich, The first occurrence of attribute "host" in config.yml below could be used to configure address of the vCenter host. - displayName: "" host: "" And the second occurrence of the "host" under hostConfig section like in below section i...

Arun.Dasetty · 05-10-2022

Hi Anand, Javaagent does not have a timer to start exactly at 1:05 AM, neither javaagent will start PID, it is the app PID. I have given you evidence with the difference in JVM PID args example below arg is one of the diff arg from app PID and stil...

Arun.Dasetty · 05-10-2022

Hi @Anand.Gulla , I see a disconnect, have you checked the support update on the root cause of the April 29 update ticket? I manage support in India and I confirm from supoort ticket#316533? Why have not the user come back in ticket? The root cause...

Arun.Dasetty · 06-15-2021

Hi @rama.rao, Have you reached support as per last post? if issue still exists, share below details: 1. Issue command (telnet <accountName>.saas.appdynamics.com <controller port>) from agent host where app server is running to check connectivity.2....

Arun.Dasetty · 03-24-2020

Hi Shreya, If the app has APM node from same machine agent host, then the user needs to make sure APM node hostname and machine agent hostname value are resolved same, one way to force the hostname to be same is using -Dappdynamics.agent.uniqueHostI...

Cisco AppDynamics Community

User Statistics

User Activity

How do I resolve a Port 443 error message?

Missing JDBC backend or remote service exit call in Controller UI

Why won't my Controller start?

Re: VMWare - Monitoring Extension

Re: AppDynamics Dashboard shows incorrect JVM restart time

Re: AppDynamics Dashboard shows incorrect JVM restart time

Re: The free trial license never worked

Re: How are you able to associate the machine agent with application?