Discussion Feed
10-15-2019
10:59 AM
I've checked again my logs and I have detected the following: When metrics where being reported in the REST log file I had the following: [AD Thread-Metric Reporter0] 17 ago 2019 17:01:40,206 INFO MetricSender - Sending REST request - URL [/controller/instance/2379/metricregistration] ... some data ... [AD Thread-Metric Reporter0] 17 ago 2019 17:01:40,418 INFO MetricSender - REST Response Received - URL [/controller/instance/2379/metricregistration] Now I only have the "Sending REST request" line, but I have no response. [AD Thread Pool-Global1] 10 oct 2019 12:44:51,931 DEBUG ConfigurationChannel - REST - Sending Binary request - URL [/controller/instance/0/applicationConfiguration] ... some data ... [AD Thread Pool-Global1] 10 oct 2019 12:44:52,642 DEBUG ConfigurationChannel - REST Sending Binary payload Size : 72138 bytes
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10-10-2019
08:41 AM
Hi, 'im back. thanks for your answer. I've checked in the controller gui as suggested and it says that I have 1 JAVA APM Licence which never expires and it's lite version. It's currently not in use, or so it says the controller gui. So i'm back to square one. Still getting the same log and cannot report, but upgraded my agent version. Will review logs again and set it to debug to gather further info.
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10-09-2019
12:16 PM
I've just checked and it seems license is still valid until Jan 2038 it says. In fact i can connect to my app dashboard but no metrics arrive there. The agent somehow cannot send data. I've tried updating the agent to check if anything was wrong and still cannot view data. Previous Agent: ver4.1.4.3 Current Agent ver4.5.14.27768 global Config is the same. However, on further look, I don't see Java APM license..... please have a look at the next info. .NET APM Application Performance Management (APM) 0/5 license units Oct 20, 2015 - Jan 1, 2038 Node.Js APM Application Performance Management (APM) 0/50 license units Oct 20, 2015 - Jan 1, 2038 PHP APM Application Performance Management (APM) 0/5 license units Oct 20, 2015 - Jan 1, 2038 Python APM Application Performance Management (APM) 0/5 license units Oct 20, 2015 - Jan 1, 2038 Browser Real User Monitoring End User Monitoring (EUM) 0/10,000,000 pageviews yearly Oct 9, 2019 - Jan 1, 2020 Mobile Real User Monitoring End User Monitoring (EUM) 0/5,000 active agents monthly Oct 1, 2019 - Oct 31, 2019 Database Visibility Infrastructure Visibility 0/5 license units Oct 20, 2015 - Jan 1, 2038 When accessing https://accounts.appdynamics.com/subscriptions/144536514467XIN/usage/java i can see that it worked until Oct 1st. 2019, after that it stopped working. Is it possible my Java APM License has expired? How can I check that?
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10-03-2019
07:28 AM
i've started having trouble with our agent a few days ago. I cannot send data to controller.
An extract of the log file says:
^ Log files have been removed for security reasons by @Ryan.Paredez
* Please do not share or attach log files publicly for security reasons.
It's been working propery for years now, and suddenly it stopped working. Please help. No changes occured on our side.
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Latest Activity
- Posted Re: Could not connect to the controller/invalid response from controller on Java (Java Agent, Installation, JVM, and Controller Installation). 10-15-2019 10:59 AM
- Posted Re: Could not connect to the controller/invalid response from controller on Java (Java Agent, Installation, JVM, and Controller Installation). 10-10-2019 08:41 AM
- Posted Re: Could not connect to the controller/invalid response from controller on Java (Java Agent, Installation, JVM, and Controller Installation). 10-09-2019 12:16 PM
- Posted Could not connect to the controller/invalid response from controller on Java (Java Agent, Installation, JVM, and Controller Installation). 10-03-2019 07:28 AM
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Date Registered | 10-20-2015 11:18 AM |
Date Last Visited | 11-20-2019 07:11 AM |
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