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Sunil.Agarwal · 04-14-2023

What steps can I take when I’m having trouble logging into a Controller? This article covers several troubleshooting tips you can use to help resolve issues logging into a specific Controller. A special use case included here is meant to help addres...

Sunil.Agarwal · 04-02-2023

It's important to ensure that the severity levels of custom events are properly communicated to Incident management apps (like ServiceNow) for effective incident management. Here is the Code Snippet to send Severity of custom events in http reque...

Sunil.Agarwal · 11-05-2020

Thread dump download process and sample policy This article outlines the steps for downloading a thread dump, and offers an example of how one might configure a Health Rule Policy that would trigger a thread dump. Table of Contents How do I downl...

Re: How to find current logged on users · 03-14-2024

If you are using an on-premises controller, you can log in to your database and execute this query. For those using a SAAS controller, enabling the Audit Report feature is recommended. Below are articles providing more detailed information on both sc...

Sunil.Agarwal · 10-20-2023

That's excellent news. You can always utilize the "-v" verbose option in the Curl command to access additional details about errors and other related information, which can be invaluable for troubleshooting issues. As we discussed during the Webex ca...

Sunil.Agarwal · 10-18-2023

Hi Pradeep, Thank you for providing the Curl command. I noticed that you've combined two different authorization methods in the same command, "Password-Based" and "Bearer Token." To proceed, please choose either "UsernamePassword" or "Beare...

Sunil.Agarwal · 10-16-2023

Hi Pradeep, Could you please do the following and let me know how it goes?1. Go to the API Clients in Controller -> Go to the Settings => Administrator => API Client2. Create an API client.3. Enter the client Name, Description and Generate the Secr...

Sunil.Agarwal · 08-31-2023

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How do I troubleshoot Controller log-in issues?

How to send Severity Levels of CUSTOM events in http request Template to Incident Management Apps

How do I download a thread dump from the AppDynamics Controller?

Re: How to find current logged on users

Re: Not able to access Rest API using on-premises controller

Re: Not able to access Rest API using on-premises controller

Re: Not able to access Rest API using on-premises controller

Re: Node / Metric Limit Monitoring