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Chandu.K · ‎11-24-2018

Hi, I have installed Enterprise console and got controller and event service installed in my machine. I have also got the java agent and started it successfully. But agent is unable to connect to controller. I have checked the agent logs and found the below line regarding license which i think is causing this issue. [AD Thread Pool-Global1] 24 Nov 2018 22:56:52,129 WARN ConfigurationChannel - ResponseReadException creating Response Wrapper [g], : com.singularity.ee.rest.c: Error in controller in processing binary request AppAgent Config Data - Agent license request denied. Agent type: Java; Host: Chandu; Reason: No license available I haven't got license file in any of email and i checked in spam folder also. COuld you please send me the license file so that i can try the application. Thanks! Regards, Chandu

Chandu.K · ‎11-24-2018

Hi, I am also facing the same issue. I am not able to attach the logs here. Can you please let me know the alternate way through which i can send you the logs. However i have attached snippet of agent logs where i see the error. [ REMOVED- to protect privacy and security ] Kindly let me know the issue and steps to resolve the same. I have agent running in the same machine where i have installed the controller, Kindlt let me know if i can use agent and controller in different machines, Regards, Chandu

Date Registered	‎11-22-2018 01:37 PM
Date Last Visited	‎11-25-2018 11:15 AM
Total Messages Posted	2

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