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@Abhilash.C Interesting set of log entries, I have seen similar behaviour when you have more than one node agent with the same name reporting under the same application, especially with the combination of server visibility + .NET agent and machine agent messing around. I have too little context on the infra you are runiing on or the history of the issue, and no access to full log details[Please don't post the logs here I am aginst people doing it] I would say delete your logs and rung the agent for a couple of minutes and then copy the log file and read through every line, this will probably give better context of whats happenning. Appdynamics support used to be great in dealing with issues of this sort, good luch getting your problem sorted by the @support team ... View more

Can we have a personal conversation regarding this,I have the same doubt.. since you are clear with all the replies from others.. its better I clarify my doubt with you. ... View more

Hi Soundarajan,   Probably we can verify if its capturing the IP or not first. Can you follow these steps. Get your ip from google, you can type whatsmyip. Copy the IP address. Generate some load from Chennai location and go to RUM -- Analyze. Add the filter IP Address and copy your IP address in it and search to see if data is getting captured or not.   Regards, ... View more

Hi Soundarajan,   Creating the POCO rules for the registered windows service, please refer to the following document link https://docs.appdynamics.com/display/PRO44/POCO+Entry+Points   For the second issue, please check if the  FSASService.exe application takes the following command line "-x" as input. If not then please remove it and then restart the application and check if the tier is getting registered for this application.     Thanks, Venu. ... View more

Hi Soundarajan,   It seems like there is no continuous traffic on your application. If there is no traffic on your application then the Agent won't report any metrics.    Thanks, Venu. ... View more

We have the same issue with DB agent 4.4.2 and 4.4.3. Downgrading to 4.4.1 solved it for us. ... View more

Hi, You just have to install the appropriate agent inside the cintrix instance and configure the applications you want to instrument. Thanks, Raunak ... View more