Discussion Feed
10-04-2019
02:27 AM
Hi, I am using ES cluster on windows server 2016 and my controller is rhel machine. we have a lb in b/w the same and we are getting same error of internal server 500. could you please suggest something. Thanks
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10-10-2018
10:17 AM
Hi @Hamed.khosravi,
Have you properly validated your config file? Hope you are aware that YAML does not support tab.
We recommend validating your config file using some tools, such as YAML Lint.
Let us know how it goes.
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10-10-2018
09:15 AM
1 Kudo
Hi @Hamed.khosravi
Looks like this is a known issue (Reserved characters in the URL are filtered by the proxies. When the request lands on the Controller, it is invalid as some characters have been purged. Another problem is the length of the URL. The URL is restricted by the proxy because the whole data sent in the URL is huge.)
We recommend upgrading to Machine Agent version 4.5.2. The Controller version 4.4.0 or higher supports Standalone Machine Agent versions 4.5.2 and newer. See the documentation for more information on compatibility.
Even the upgrade does not work, try using other browsers. This could also be a browser issue.
Nothing works then, we recommend sharing a screenshot of the Controller tab. Make sure that you hide sensitive information on the screen before you share.
If that as well does not work as expected, we recommend creating a support ticket with the HTML Archive ( Settings > Developer Tool on Chrome) and further details that would help us investigate.
Let us know how it goes.
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- Tagged Error 500 Internal Server Error on the controller on Controller (SaaS, On Premise). 09-24-2018 01:08 AM
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Community Stats
Date Registered | 09-13-2017 09:33 AM |
Date Last Visited | 11-18-2020 06:30 AM |
Total Messages Posted | 6 |
Total Kudos Received | 1 |