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I figured out the error from debug logs.   [extension-scheduler-pool-4] 09 Oct 2017 11:29:14,941 ERROR RawCollectorUtil - Could not collect raw data com.fasterxml.jackson.core.JsonParseException: Unexpected character ('}' (code 125)): was expecting double-quote to start field name at [Source: java.io.StringReader@11d4d67e; line: 12, column: 2] at com.fasterxml.jackson.core.JsonParser._constructError(JsonParser.java:1586) at com.fasterxml.jackson.core.base.ParserMinimalBase._reportError(ParserMinimalBase.java:521) at com.fasterxml.jackson.core.base.ParserMinimalBase._reportUnexpectedChar(ParserMinimalBase.java:450) at com.fasterxml.jackson.core.json.ReaderBasedJsonParser._handleOddName(ReaderBasedJsonParser.java:1701) at com.fasterxml.jackson.core.json.ReaderBasedJsonParser.nextFieldName(ReaderBasedJsonParser.java:872) at com.fasterxml.jackson.databind.deser.BeanDeserializer.vanillaDeserialize(BeanDeserializer.java:267) at com.fasterxml.jackson.databind.deser.BeanDeserializer.deserialize(BeanDeserializer.java:125) at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:3807) at com.fasterxml.jackson.databind.ObjectMapper.readValue(ObjectMapper.java:2797) at com.appdynamics.sim.agent.extensions.servers.collector.RawCollectorUtil.runCollector(RawCollectorUtil.java:198) at com.appdynamics.sim.agent.extensions.servers.collector.RawCollectorUtil.runCollector(RawCollectorUtil.java:147) at com.appdynamics.sim.agent.extensions.servers.model.newlinux.NewLinuxRawCollector.collectRawData(NewLinuxRawCollector.java:74) at com.appdynamics.sim.agent.extensions.servers.model.newlinux.NewLinuxRawCollector.collectRawData(NewLinuxRawCollector.java:40) at com.appdynamics.sim.agent.extensions.servers.model.Server.collectAndReport(Server.java:52) at com.appdynamics.sim.agent.extensions.servers.ServersMonitor.run(ServersMonitor.java:110) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511) at java.util.concurrent.FutureTask.runAndReset(FutureTask.java:308) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.access$301(ScheduledThreadPoolExecutor.java:180) at java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:294) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624) at java.lang.Thread.run(Thread.java:748)     ... View more

I have attached the full machine-agent debug log.   I'm getting the error "RawCollectorUtil - The error log from the collector script was: awk: line 1: missing ) near end of line".   ^ Log file removed by @Ryan.Paredez for security reasons. Please do not share (copy and paste or attach) log files to any post. ... View more