sandeep.kapil
sandeep.kapil
New Poster
‎09-05-2017
since ‎07-27-2017

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Re: Windows service is not showing in

by sandeep.kapil in NET (Agent, Installation)
‎08-31-2017 10:49 PM
‎08-31-2017 10:49 PM
Hi Raunak - As you said that we have access to support portal/ helpcente access. Would you be able to send me the link for that as I need to lodge a ticket there for some other topic.   Cheers ... View more

Re: Windows service is not showing in

by sandeep.kapil in NET (Agent, Installation)
‎07-27-2017 10:00 PM
‎07-27-2017 10:00 PM
Hi Ashutosh - Thank you for your reply. You have sent heaps of info which I would be needing days to go through.. Sorry What I was saying was that we are monitoring multiples of hundreds of servers and sevices via AppDynamics and last week only i configured the other server which showed up nicely after the first only instalation,right. But for these particular sevice it is just set the AppAgentStatus=0%, the servers does shows up in the Tiers & Nodes tab and machin agent status is catching up and right now whilst typing it is sitting at 88%. So my another quesiton is that to hve AppAgentStatus other then 0% does the Machin Agent status needs to be at 100%?  And like other service/IIS WS are all cool on other servers but just not this one.. ... View more

Windows service is not showing in

by sandeep.kapil in NET (Agent, Installation)
‎07-27-2017 09:30 PM
‎07-27-2017 09:30 PM
Hi There - I have installed an AppDynamics agent (4.2.152) to monitor only existing windows service there. There is no IIS installed on the server. And in our controller when I go to Tiers & Nodes, it does showed up those servers but the AppAgentStatus is sitting at 0% all the time. I have edited the config as well (see below) by putting the standalone service in it but that also didn’t help.   <app-agents>     <IIS />     <standalone-applications>       <standalone-application executable="prodapp.exe">         <tier name="ProdApp" />       </standalone-application>     </standalone-applications>   </app-agents>   Then I followed up someone’s advice to enable the SOAP headers but the agent doesn’t like this settings in the config and overwrote it itself.   <app-agent-configuration>                 <configuration-properties>         <property name="enable-soap-header-correlation" Type="Boolean" value="True"/>                 </configuration-properties>   </app-agent-configuration> It is quite urgent for us and is holding to monitor the sevices in our production systems. ... View more
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Date Registered ‎07-27-2017 09:21 PM
Date Last Visited ‎09-05-2017 10:36 AM
Total Messages Posted 3