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Hi Yogesh,   Please consult your security orgnization to get in touch with your CA (Certificate Authority) and get the certificates signed as mentioned in the next step 7.   4.4 Controller SSL and Certificates   Once they sign and return the certificates you can import them to the keystore.   Thanks,   Asha. ... View more

Hi Yogesh,   The message  cp is not recognized as an internal or external command indicates that your operating system does not have cp command. Most likely you are on a Windows Machine and hence please copy/paste the file and rename. Or use the available commands such as copy.   Please refer the following documentation for more details as how to setup SSL, create certificates and get them signed etc.   4.4 Controller SSL and Certificates   Thanks,   Asha.   ... View more

Hello, Thanks, much for detailed solutions, it's very helpful to work in the documentation.   I've bit query here in my 2nd question.,    As We're Installing the APP'D Agents into our Application servers, so is there any possibility of exposing environment secureness to the APP'D agents? as it got into the env. Do we've any chance of environment data's getting opened to APPD?   Regards, Soundarajan ... View more

Hi Jahinnipa,   Yes, the issue could as well be with not having full qualified host names configured.   Please refer the section "Amazon AWS and Microsoft Azure notes" in the following documentation:   Install the Controller - Version 4.2.x   Please share the following logs so that we can identify the root cause of this issue controller not starting.   Please run the following command.   <ControllerHome>/bin/controller.sh zip-logs   This would create a zip file called logs.zip. Please upload the attachment here. Regarding the installation issues, please share the files in the folder:   <ControllerHome>/.install4j/*    Please note the above folder is a hidden folder starting with a "."   Thanks,   Asha.   ... View more

Hi Asha,   Now able to get the required parameters into my web application.   Thanks for your help.   Thanks Siva ... View more

Hi Chirag,   The change suggested in the article above should not result in Controller failure. I hope the original  ontroller\appserver\glassfish\domains\domain1\bin\AppDynamicsDomain1Service.xml was saved. I hope as this is small change, in case if you suspect this change has caused any issues replacing the original file should resolve the issue and bring up the controller successfully. Would you please share the original and modified version with us for comparison. Please check if the syntax is correct.   Regarding the 500 errors, please share all the controller logs with us to look into the issues.   The logs can be found under <ControllerHome>/logs/*.   Thanks,   Asha. ... View more

Hi Dheeraj,   These logs are not sufficient and I do not see any severe exceptions below. Would you please upload the complete log file. And it is not related to the 500 error mentioned. It would help us to the context in which program has thrown the 500. Please upload the latest logs after performing the actions that cause the 500 error. Thanks,   Asha. ... View more

Hi Asha,   Thanks for your help. This is due to license only. Now I have changed the license which is not expired   Thanks and Regards Siva Mullapudi ... View more

This turned out to be soem issue with the resource collector of the home grown tool, restarting the collector resolved the issue. Thanks ... View more